Customer Solutions Manager
4 semanas atrás
We are seeking a highly skilled Customer Solutions Manager to join our team at Emergent Cold Latam. The ideal candidate will have a strong background in logistics and a proven track record of delivering customized solutions to clients.
Key Responsibilities:
- Collaborate with the sales team to identify and implement tailored solutions for clients.
- Contribute to the initial cost assessment of operations.
- Work directly with clients to understand their challenges and requirements, offering specific solutions that add value to their operations and optimize the use of logistics resources.
- Conduct cost-benefit analyses of logistics processes to identify opportunities for improvement and drive cost savings for both the company and the client.
- Work strategically to identify new business opportunities with existing clients, offering additional solutions that optimize their operations and strengthen the relationship.
- Monitor the performance of implemented solutions, tracking key performance indicators (KPIs) and customer feedback to ensure that expectations are met, making adjustments as necessary.
Requirements:
- Studies in Logistics, Administration or Engineer.
- Minimum 5 years of experience.
- Languages: English, Spanish and Portuguese is a Plus.
Skills:
- Leadership and people management.
- Ability to identify and resolve problems quickly.
- Ability to make data-driven decisions and find efficient solutions to improve operational efficiency and reduce costs.
- Verbal and written communication skills, as well as negotiation skills and ability to work in a team.
- Teamwork
- Customer orientation
What We Offer:
- A dynamic and challenging work environment.
- Opportunities for professional growth and development.
- A competitive salary and benefits package.
How to Apply:
Please submit your resume in English to be considered for this exciting opportunity.
-
Customer Service Manager
4 semanas atrás
São Paulo, São Paulo, Brasil Motorola Solutions Tempo inteiroAbout the RoleWe're seeking a Customer Service Manager to join our team at Motorola Solutions. As a key member of our Commercial Markets department, you'll be responsible for leading our support team and ensuring exceptional customer experiences.Key ResponsibilitiesLead and manage a team of customer support specialistsDevelop and implement customer service...
-
Customer Experience Manager
4 semanas atrás
São Paulo, São Paulo, Brasil Motorola Solutions Tempo inteiroAt Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter.Department OverviewThe Commercial Markets department is responsible for delivering and maintaining all Managed Services to current customers. As a key member of our team, the Associated Customer Support Manager (ACSM) plays a crucial role in...
-
Customer Service Manager
4 semanas atrás
São Paulo, São Paulo, Brasil Motorola Solutions Tempo inteiroAt Motorola Solutions, our mission is to empower individuals and communities through innovative technologies.Department OverviewThe Commercial Markets department is responsible for delivering and maintaining Managed Services to our valued customers.The Associated Customer Support Manager plays a critical role in managing Services contracts, ensuring seamless...
-
Customer Experience Solutions Manager
1 semana atrás
São Paulo, São Paulo, Brasil Escalada Tempo inteiroAbout UsEscalada is a leading provider of customer experience solutions, dedicated to delivering exceptional service to our clients.Job DescriptionThe Customer Experience Solutions Manager will be responsible for leading initiatives to map customer journeys and identify opportunities to improve the customer experience. This role requires strong communication...
-
Senior Manager, Customer Solutions Expert
4 semanas atrás
São Paulo, São Paulo, Brasil Amazon Tempo inteiroJob SummaryAmazon Web Services (AWS) is seeking a Senior Manager to lead the Customer Solutions Management team. As a key member of the team, you will engage directly with customers to help them realize the strategic and economic benefits of cloud adoption. You will work closely with key stakeholders to define and execute complex, critical, or high-value...
-
Senior Manager, Customer Solutions
4 semanas atrás
São Paulo, São Paulo, Brasil Amazon Tempo inteiroAt Amazon, we're seeking a seasoned Senior Manager to lead our Customer Solutions Management team. As a key member of our organization, you'll be responsible for establishing the right team structure and overall strategy to meet long-term customer needs.The ideal candidate will have a deep understanding of customer goals and objectives, as well as the...
-
Customer Service Manager for Commercial Markets
4 semanas atrás
São Paulo, São Paulo, Brasil Motorola Solutions Tempo inteiroJob SummaryAs a Customer Service Manager for Commercial Markets at Motorola Solutions, you will be responsible for leading a team of customer support specialists in providing exceptional service to our clients.Key Responsibilities:Lead a team of customer support specialists to ensure timely and effective resolution of customer inquiries.Develop and implement...
-
Cloud Solutions Manager
4 semanas atrás
São Paulo, São Paulo, Brasil Amazon Aws Services Brazil Ltd Tempo inteiroAbout the RoleWe are seeking a highly skilled Cloud Solutions Manager to join our team at Amazon Web Services Brasil. As a Cloud Solutions Manager, you will be responsible for guiding our customers through their cloud journey, ensuring a successful transition to the AWS cloud.Key ResponsibilitiesWork closely with our customers to understand their cloud needs...
-
Customer Support Manager
Há 1 mês
São Paulo, São Paulo, Brasil Motorola Solutions Tempo inteiroJob Title: Associated Customer Support ManagerJob Summary:The Associated Customer Support Manager is responsible for managing the services contracts for assigned customers and ensuring customer satisfaction through strong relationship development. This role requires a high level of organization, attention to detail, and ability to communicate clearly with...
-
SAP Customer Engagement Manager
4 semanas atrás
São Paulo, São Paulo, Brasil Decision group Tempo inteiroAbout the Role:This is an exciting opportunity to join Decision Group as a SAP Customer Engagement Manager. As a key member of our team, you will be responsible for understanding customer requirements about their SAP Landscape and facilitating solutions and technical services with alignment of SAP backend support (TechOps) team on SAP RISE Platform.Key...
-
Senior Technical Solutions Consultant
4 semanas atrás
São Paulo, São Paulo, Brasil ACCS - ARES Customer Care Solutions GmbH Tempo inteiroAs a key member of our team at ACCS - ARES Customer Care Solutions GmbH, you will play a crucial role in supporting our Sales Team during technical meetings with potential clients. Your expertise will be instrumental in guiding clients through the process of integrating Instaleap with their legacy systems and external parties, creating a comprehensive...
-
Solutions Manager
4 semanas atrás
São Paulo, São Paulo, Brasil Nexforce Tempo inteiroJob SummaryNexforce is seeking a skilled Solutions Manager to lead our business solutions team. The ideal candidate will have a strong background in business operations and a proven track record of delivering successful solutions.Key ResponsibilitiesDevelop and implement business solutions that meet customer needsLead a team of business solutions...
-
Customer Solutions Engineer
Há 1 mês
São Paulo, São Paulo, Brasil Google Inc. Tempo inteiroAbout the RoleWe are seeking a highly skilled Customer Solutions Engineer to join our Professional Services team at Google Inc. As a key member of our team, you will be responsible for delivering innovative solutions to our top advertiser and publisher customers.As a Customer Solutions Engineer, you will work closely with product managers, engineering teams,...
-
SAP Customer Engagement Manager
Há 1 mês
São Paulo, São Paulo, Brasil Decision Group Tempo inteiroAbout the Role:This is an elevated role for SAP Basis consultants who want to become SDM/Account Manager/Service Manager in their career journey. The primary responsibility is to understand customer requirements about their SAP Landscape and facilitate solutions, technical services with alignment of SAP backend support (TechOps) team on SAP RISE Platform.Key...
-
São Paulo, São Paulo, Brasil Thales Tempo inteiroJob OverviewAs a Digital Solutions Business Development Manager at Thales, you will be responsible for promoting innovative products and solutions to financial institutions in Brazil.About the RolePromote digital solutions to banking customers in BrazilIDentify key stakeholders and develop strong relationships with themManage existing customer accounts to...
-
Customer Success Manager
4 semanas atrás
São Paulo, São Paulo, Brasil Zendesk, Inc. Tempo inteiroAt Zendesk, Inc., we're looking for a Customer Success Manager to join our Global Scaled Customer Success organization.As a key member of our team, your responsibility will be to work closely with customers across different sizes and segments, delivering personalized engagements through comprehensive Discovery and expert Recommendations.We're committed to...
-
Cloud Solutions Manager
2 semanas atrás
São Paulo, São Paulo, Brasil Amazon Aws Services Brazil Ltd Tempo inteiroImagine a world where technology and business come together to drive innovationAs a Cloud Solutions Manager at Amazon AWS Services Brazil Ltd, you will be part of a team that develops and executes go-to-market plans that turn AWS ideas into multi-billion-dollar businesses. You will provide expertise across the entire life cycle of an AWS customer initiative,...
-
Customer Success Manager
4 semanas atrás
São Paulo, São Paulo, Brasil dynaTrace software GmbH Tempo inteiroAs a Customer Success Manager at Dynatrace, you will be responsible for preserving and growing subscription renewals for our customers.You will accomplish this by driving adoption, educating our customers on product and service offerings, demonstrating value, focusing on growing relationships, and acting as their champion within Dynatrace.Key...
-
Customer Service Manager
4 semanas atrás
São Paulo, São Paulo, Brasil Motorola Solutions Tempo inteiroJob SummaryMotorola Solutions is seeking a highly skilled Customer Service Manager to join our team. As a key member of our Commercial Markets department, you will be responsible for delivering and maintaining managed services to our customers. Your primary focus will be on effectively managing services contracts for assigned customers and ensuring customer...
-
Senior Technology Solutions Manager
4 semanas atrás
São Paulo, São Paulo, Brasil Lenovo Tempo inteiroWe are Lenovo, a global technology powerhouse, driven by a bold vision to deliver Smarter Technology for All. As a Premier Support Manager, you will be part of our team that owns what we do and WOWs our customers every day.Our Story: With a revenue of US$57 billion and ranked #248 in the Fortune Global 500, we serve millions of customers in 180 markets. Our...