Customer Experience Manager

About the RoleWe are seeking a highly skilled Customer Experience Manager to lead our team in delivering exceptional customer experiences across our B2B channels. As a key member of our organization, you will be responsible for developing and executing our customer experience strategy, ensuring that our customers have a positive and satisfying online...

About the Role:We are seeking a highly skilled Customer Experience Manager to join our team at PepsiCo. As a key member of our customer experience structure, you will be responsible for protecting our brand image through our online tools, offering a great service level and customer satisfaction.Key Responsibilities:Manage and execute Brazil's Customer...

**About the Role**At Uber, we're looking for a skilled Customer Experience Project Manager to join our team. As the guardian of the customer experience, you'll be responsible for ensuring every aspect of our customer support processes are designed with our customers in mind.We're seeking a fierce customer advocate who is extremely data-driven, a great...

Job OverviewWe are seeking a highly skilled Customer Experience Manager to join our Spanish Speaking LATAM team in Sao Paulo. As a key member of our customer experience organization, you will be responsible for driving operational excellence and delivering exceptional customer experiences across our México, Argentina, and Chile operations.

Customer Loyalty Specialist RoleThe Customer Loyalty Specialist plays a crucial role in ensuring our customers are satisfied and their interactions with our brand are seamless and positive. Responsibilities include managing system administration tasks such as dealer improvement, training, and support. Additionally, this role involves conducting CPM-related...

Role OverviewThe Customer Loyalty Specialist plays a crucial role in ensuring our customers are satisfied and their interactions with our brand are seamless and positive. This involves managing system administration tasks, conducting customer loyalty activities, and supporting the Customer Interaction Center (CIC) management to enhance experiences.Key...

About UsEscalada is a leading provider of customer experience solutions, dedicated to delivering exceptional service to our clients.Job DescriptionThe Customer Experience Solutions Manager will be responsible for leading initiatives to map customer journeys and identify opportunities to improve the customer experience. This role requires strong communication...

At Blueground, we're passionate about delivering exceptional customer experiences that make our guests feel at home. As our Ongoing Operations Lead, you'll play a critical role in ensuring our customers receive the highest levels of satisfaction, retention, and loyalty.Key Responsibilities:Develop and execute a customer experience strategy for ongoing...

We are seeking a dedicated and proactive Customer Experience Manager to join our team at Pro Coffee Gear, a rapidly expanding e-commerce company.**Key Responsibilities:**Create accurate quotes and invoices through Shopify, QuickBooks, and other sales channels, ensuring timely delivery.Handle client queries about equipment, coordinate professional...

As a Customer Experience Manager at Zendesk, you will be responsible for creating a solid project plan aligned with business and technical requirements. You will ensure that deliverables are completed on schedule and outcomes are achieved as agreed.Key responsibilities include:Managing leadership level client communication, project governance, and...

At Blueground, we strive to create a seamless experience for our guests. To achieve this, we need a skilled professional to manage and optimize the check-in process. The ideal candidate will have a passion for technology, automation, and data analysis, with experience in similar positions, preferably in customer service or operational roles.Key...

About NPS PrismNPS Prism, a leading cloud-based CX benchmarking platform, is seeking a talented Customer Experience Insights Manager to join our team.Key ResponsibilitiesAnalyze large datasets to drive CX insights and narrative development for clients.Develop compelling CX insights and materials to showcase the value of Prism.Own strategic relationships with...

Client Success Manager Job DescriptionAt Argus Media, we're seeking an experienced Client Success Manager to join our team. As a key member of our client-facing team, you'll be responsible for ensuring our clients are fully aware of the content they've licensed and understand how to access it.Key Responsibilities:Provide comprehensive client support,...

At Blueground, we strive to provide our guests with a seamless and efficient experience. To achieve this, we need a skilled professional to manage and optimize the customer journey during the check-in phase of the rental process.This role requires a passion for technology, automation, and data analysis to enhance efficiency and customer satisfaction. The...

Campaign Manager Role OverviewThe Campaign Manager will play a critical role in driving the success of our CRM marketing campaigns by overseeing and participating in the end-to-end execution of campaigns in Salesforce Marketing Cloud. This involves collaborating with cross-functional teams to deliver high-quality consumer experiences. Key responsibilities...

About the RoleWe are seeking a highly skilled Customer Experience Manager to join our Spanish Speaking LATAM team in Sao Paulo. As a key member of our CX team, you will be responsible for driving operational excellence and delivering exceptional customer experiences across our México, Argentina, and Chile operations.Key ResponsibilitiesProcess Optimization:...

At Blueground, we strive to make our guests feel at home in their chosen destination. To achieve this, we need a skilled professional to oversee the check-in process and ensure a seamless experience for our customers.The ideal candidate will have a passion for technology, automation, and data analysis, with experience in similar positions, preferably in...

Customer Success ManagerAt Genesys, we're on a mission to empower organizations to deliver exceptional customer experiences. As a Customer Success Manager, you'll play a critical role in establishing long-term relationships with our customers, helping them achieve their customer experience vision.Key Responsibilities:Develop and execute customer success...

Job Description:Sofitel Istanbul is seeking a dynamic and experienced Guest Relations Manager to lead our guest focus efforts. The ideal candidate will possess exceptional customer service skills, a keen eye for detail, and the ability to manage and motivate a team in a fast-paced environment.Key Responsibilities: Oversee the guest experience from arrival to...

Senior Digital Customer Engagement ManagerAt SAP, we foster a collaborative environment where our employees can thrive. Our company culture is built on a shared passion to help the world run better. We focus on building the foundation for tomorrow and creating a workplace that values diversity, flexibility, and a purpose-driven approach. We offer a highly...