Marketing and Customer Experience Manager

Customer Loyalty Specialist RoleThe Customer Loyalty Specialist plays a crucial role in ensuring our customers are satisfied and their interactions with our brand are seamless and positive. Responsibilities include managing system administration tasks such as dealer improvement, training, and support. Additionally, this role involves conducting CPM-related...

Role OverviewThe Customer Loyalty Specialist plays a crucial role in ensuring our customers are satisfied and their interactions with our brand are seamless and positive. This involves managing system administration tasks, conducting customer loyalty activities, and supporting the Customer Interaction Center (CIC) management to enhance experiences.Key...

About the Role:We are seeking a highly skilled Customer Experience Manager to join our team at PepsiCo. As a key member of our customer experience structure, you will be responsible for protecting our brand image through our online tools, offering a great service level and customer satisfaction.Key Responsibilities:Manage and execute Brazil's Customer...

About UsEscalada is a leading provider of customer experience solutions, dedicated to delivering exceptional service to our clients.Job DescriptionThe Customer Experience Solutions Manager will be responsible for leading initiatives to map customer journeys and identify opportunities to improve the customer experience. This role requires strong communication...

**About the Role**At Uber, we're looking for a skilled Customer Experience Project Manager to join our team. As the guardian of the customer experience, you'll be responsible for ensuring every aspect of our customer support processes are designed with our customers in mind.We're seeking a fierce customer advocate who is extremely data-driven, a great...

Job OverviewWe are seeking a highly skilled Customer Experience Manager to join our Spanish Speaking LATAM team in Sao Paulo. As a key member of our customer experience organization, you will be responsible for driving operational excellence and delivering exceptional customer experiences across our México, Argentina, and Chile operations.

About NPS PrismNPS Prism, a leading cloud-based CX benchmarking platform, is seeking a talented Customer Experience Insights Manager to join our team.Key ResponsibilitiesAnalyze large datasets to drive CX insights and narrative development for clients.Develop compelling CX insights and materials to showcase the value of Prism.Own strategic relationships with...

Job DescriptionAt Amazon, we're committed to delivering exceptional customer experiences. As a Sr. Product Manager for Delivery Experience, you'll play a critical role in shaping our regionalization strategy and driving innovation in delivery solutions.Key ResponsibilitiesDefine and deliver key programs with broad business impact, collaborating with...

Job Summary:We are seeking a highly skilled Brand Manager to join our Oncology and Hematology team at Eli Lilly. The successful candidate will be responsible for developing and executing brand plans for our key portfolio brand, Jaypirce, a non-covalent, reversible BTK inhibitor.As a Brand Manager, you will report directly to the Business Unit Senior...

Job SummaryWe are seeking a highly experienced Senior Program Manager to lead our Payments Acceptance and Experience program at Amazon Brazil. The ideal candidate will have a strong background in product management, business development, and technology experience.Key ResponsibilitiesDevelop and drive roadmap strategy and definition for our payments...

At Blueground, we're passionate about delivering exceptional customer experiences that make our guests feel at home. As our Ongoing Operations Lead, you'll play a critical role in ensuring our customers receive the highest levels of satisfaction, retention, and loyalty.Key Responsibilities:Develop and execute a customer experience strategy for ongoing...

We are seeking a dedicated and proactive Customer Experience Manager to join our team at Pro Coffee Gear, a rapidly expanding e-commerce company.**Key Responsibilities:**Create accurate quotes and invoices through Shopify, QuickBooks, and other sales channels, ensuring timely delivery.Handle client queries about equipment, coordinate professional...

As a Customer Experience Manager at Zendesk, you will be responsible for creating a solid project plan aligned with business and technical requirements. You will ensure that deliverables are completed on schedule and outcomes are achieved as agreed.Key responsibilities include:Managing leadership level client communication, project governance, and...

Job Title: Senior Program Manager for Payments Acceptance and ExperienceAbout the Role:We are seeking a highly skilled Senior Program Manager to lead our Payments Acceptance and Experience program at Amazon. As a key member of our team, you will be responsible for sponsoring the coordination of project prioritization and next features along with our tech...

At Blueground, we strive to create a seamless experience for our guests. To achieve this, we need a skilled professional to manage and optimize the check-in process. The ideal candidate will have a passion for technology, automation, and data analysis, with experience in similar positions, preferably in customer service or operational roles.Key...

At Blueground, we strive to provide our guests with a seamless and efficient experience. To achieve this, we need a skilled professional to manage and optimize the customer journey during the check-in phase of the rental process.This role requires a passion for technology, automation, and data analysis to enhance efficiency and customer satisfaction. The...

About PepsicoPepsiCo is a leading global food and beverage company, with iconic brands consumed more than a billion times a day in over 200 countries. In Brazil since 1953, the company has recognized brands such as QUAKER, TODDY, TODDYNHO, ELMA CHIPS, RUFFLES, DORITOS, EQLIBRI, GATORADE, KERO COCO, H2OH, PEPSI among others.Our CultureA career at Pepsico...

About the RoleWe are seeking a highly skilled Customer Experience Manager to join our Spanish Speaking LATAM team in Sao Paulo. As a key member of our CX team, you will be responsible for driving operational excellence and delivering exceptional customer experiences across our México, Argentina, and Chile operations.Key ResponsibilitiesProcess Optimization:...

Client Success Manager Job DescriptionAt Argus Media, we're seeking an experienced Client Success Manager to join our team. As a key member of our client-facing team, you'll be responsible for ensuring our clients are fully aware of the content they've licensed and understand how to access it.Key Responsibilities:Provide comprehensive client support,...

As a Senior Program Manager for Payments Experience, you will be responsible for leading the coordination of project prioritization and next features along with our tech teams. Your goal will be to evolve our payments experience by working backward to the customers, analyzing the main KPIs, and proposing new solutions to improve our customer journey for our...