Customer Experience Manager

About the Role: We are seeking a skilled Digital Customer Experience Manager to drive the success of our organization by implementing strategies that maintain high-quality data, manage customer relationships effectively, and enhance customer experiences.Job Overview: As a Digital Customer Experience Manager, you will be responsible for optimizing sales...

We are seeking a dedicated and proactive Customer Experience Manager to join our team at Pro Coffee Gear, a rapidly expanding e-commerce company.**Key Responsibilities:**Create accurate quotes and invoices through Shopify, QuickBooks, and other sales channels, ensuring timely delivery.Handle client queries about equipment, coordinate professional...

About PepsicoPepsiCo is a leading global food and beverage company, with iconic brands consumed more than a billion times a day in over 200 countries. In Brazil since 1953, the company has recognized brands such as QUAKER, TODDY, TODDYNHO, ELMA CHIPS, RUFFLES, DORITOS, EQLIBRI, GATORADE, KERO COCO, H2OH, PEPSI among others.Our CultureA career at Pepsico...

About the RoleWe are seeking a Strategic Program Manager to join our Brazil Customer Experience team. The successful candidate will be responsible for driving the expansion and management of a strategic roadmap involving unique and innovative customer solutions.Key Responsibilities:Drive the expansion and management of a strategic roadmap involving unique...

About the RoleWe are seeking a skilled Customer Experience Training Manager to join our team at Swarovski. As a key member of our Global CX Academy, you will be responsible for implementing and delivering high-quality training initiatives that drive business results.Key Responsibilities:Develop and execute comprehensive training programs for Cluster teams,...

About the RoleWe are seeking a Product Marketing Manager to drive customer engagement and market strategy for In-Cosmetics Latin America. As a key member of our team, you will lead initiatives to position our events as the number one choice in the market.Key Responsibilities:Customer Champion: Develop in-depth industry and market knowledge to represent the...

Role OverviewIn this critical role as a Customer Experience Manager, you will spearhead the global complaints team, driving exceptional service delivery and customer satisfaction. You will oversee a team of experienced professionals, providing guidance, coaching, and support to ensure top-notch performance.Key ResponsibilitiesLead a global team of complaint...

Kaizen Gaming, a leading GameTech company operating in 17 markets with 2 brands (Betano & Stoiximan), aims to leverage cutting-edge technology to provide an exceptional experience for its millions of customers.We strive to create a diverse and inclusive team of over 2,500 professionals from 40+ nationalities across 3 continents. Our commitment to excellence...

Deliver Exceptional Customer Experience at Amazon">We are seeking an experienced CX Program Manager to lead CX programs in Brazil and drive impactful improvements in the customer delivery experience.">About the Role:">">Enhance customer delivery experience through data-driven insights and scalable solutions.">Build tracking mechanisms and design programmatic...

About the RoleThe Experience Manager is responsible for ensuring every aspect of our customer support processes are designed with our customers' needs in mind. He or she will create strategies for refunds and appeasements, defect reduction, and experiential improvements to enhance the overall customer journey.Key Responsibilities:Develop and implement...

Buscojobs Brasil is an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.We strive to deliver the best delivery experience solutions to delight our customers. This role contributes to driving impactful improvements during this journey, leveraging data-driven insights, and proposing scalable solutions...

About UsCsg empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. Our goal is to make ordinary customer and employee experiences extraordinary.Job OverviewWe are seeking a skilled Customer Experience Specialist to join our team in Brazil or Colombia....

Top Remote Talent is seeking an experienced Customer Experience Product Strategist to join their product team.This role involves designing and delivering end-user features that meet customer needs and align with the company's overall strategy. You will work closely with cross-functional teams to define product requirements and rollout features that maximize...

Unlock Your Potential with BrazeWe're seeking a seasoned Implementation Consultant to join our team at Braze, a leading customer engagement platform. As an Implementation Consultant, you'll be the driving force behind delivering exceptional results for our clients, empowering them to thrive in a rapidly changing landscape.About the RoleIn this pivotal...

At RedCloud Technologies, we are growing global online commerce for the world's small businesses by removing barriers to online trading.We currently face a complex offline payment network that results in over $19tn of trade payments being made without online assistance. This adds complexity and inconvenience to our customers' experience. Our mission is to...

Unlock Human Potential with PreplyWe're redefining the language learning experience and empowering learners to achieve their goals. Join our dynamic team as a Customer Experience Advocate, where you'll be at the forefront of delivering exceptional customer support.About the RoleAs a Customer Experience Advocate, you'll be responsible for guiding users...

About UsWe are Insider, a B2B SaaS company driving growth for clients worldwide.Our AI-native platform delivers unique experiences, drives profitable growth, and boosts productivity for marketers.We offer a single platform to unlock peak efficiency and deliver exceptional results.Job DescriptionAs a Customer Experience Strategist at Insider, you will be...

Are you passionate about delivering exceptional customer experiences? Do you have a knack for understanding complex technical challenges and communicating solutions in a clear, concise manner?About ZendeskZendesk software was built to bring calm to the chaotic world of customer service. Today, we power billions of conversations with brands you know and...

Sporty Group is a leading online platform with a strong presence in Brazil, offering users an exceptional experience. Our commitment to excellence has earned us a top spot in Alexa's list of top websites for the countries we operate in.As Brazil Customer Service Operations Manager, you will be responsible for acting as the main point of contact in Brazil for...

About the RoleWe are seeking a highly skilled Customer Experience Advocate to join our New Ventures team in São Paulo. This is an exciting opportunity for someone who is passionate about delivering exceptional customer experiences and has a knack for problem-solving.Key ResponsibilitiesProvide multi-channel support to our customers, ensuring timely and...