
IT Business Systems Analyst Position
Há 7 dias
Job Title: IT Analyst, Supply Chain Management
Job Description:This is a key role that requires excellent communication skills and the ability to liaise between business and technical groups. The successful candidate will be responsible for creating documentation to ensure ongoing communication and development is clear.
The primary focus of this role will be on creating and deploying reports that are utilized by both internal and external stakeholders. This includes ensuring technical work is properly prioritized according to the priorities set by leadership and the project manager.
The analyst will serve as a primary contact coordinating user acceptance testing before and after production releases, as well as production support responsibilities.
Responsibilities:- Understanding and discussing technical concepts with non-technical and technical employees
- Participating in Agile team ceremonies
- Conducting unit, system, and user acceptance testing to ensure changes meet requirements
- Leading requirement gathering sessions with users for small projects
- Documenting use cases and technical guidelines for assigned projects
- Resolving maintenance projects as they arise with guidance from Senior and/or Lead Analyst
- Identifying issue patterns and participating in root cause analysis and resolution
- Occasional support outside normal business hours
- Experience leveraging both agile development and waterfall release approaches
- Experience with LEAN or other process improvement methodologies
- Experience with writing functional and system documentation
- Knowledge of technology, vendors, services, and methodologies to build digital offerings
- Able to learn how to use flowchart and diagram tools such as LucidChart
- Familiarity with Application Integration preferred
- Familiarity with RPA, AI, ML preferred
- Strong leadership, team building, communication, and customer service skills
- Ability to function autonomously and use good judgment in a fast-paced, global environment
- Ability to adapt to changing priorities, shifting needs, and moderate ambiguity
- Knowledge of and capable to introduce new technologies to the organization
- Ability to develop strategies for crucial solutions for the overall success of the business
- Experience in data analysis and data visualization to draw business-relevant conclusions
OIA Global offers an exciting and growth-oriented work environment, competitive salaries, and excellent benefits. We are an Equal Opportunity Employer and welcome applications from qualified candidates.
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