Marketing Operations Specialist

Há 6 dias


São Paulo, São Paulo, Brasil Amazon Tempo inteiro
About the Role

We are seeking a highly skilled Marketing Operations Specialist to join our team at Amazon. As a key member of our Marketing Programs & Operations team, you will play a pivotal role in enhancing the performance and productivity of our AWS Latin America Marketing organization.

Key Responsibilities
  • Effectively manage critical operational processes that impact Marketing productivity and customer experience.
  • Manage and support finance and legal processes, including budget management and contract/vendor management.
  • Streamline lead management and lead handoff processes end-to-end, overseeing follow-up activities for major and globally-aligned prospecting and demand generation programs.
  • Ensure seamless coordination and effective execution of lead nurturing campaigns across multiple channels and teams.
  • Identify drivers of business problems and trends at their root, while also understanding the broader context.
  • Develop statistical analysis models to predict trends, identify potential issues, and forecast future goal achievement.
  • Develop intuitive reports and dashboards within Salesforce and Amazon QuickSight for enhanced visibility, comprehensive campaign effectiveness measurement, and real-time goal tracking.
  • Collaborate on weekly/monthly/quarterly business reviews and Key Performance Indicators (KPIs).
  • Monitor, analyze, and report campaigns effectiveness and performance.
  • Analyze metrics and data sources from various systems such as Salesforce, Quicksight, Marketo, etc.
  • Provide comprehensive onboarding and training to new employees, ensuring effective utilization of marketing tools, reporting sources, and operational processes related to lead management.
  • Drive team-wide adoption of best practices, fostering a culture of continuous learning and process improvement.
About the Team

The LATAM Marketing Programs & Operations team is a customer-centric powerhouse, dedicated to supporting and providing operational excellence to the LATAM Field Marketing team and other Sales stakeholders, creating seamless data flows that drive satisfaction and loyalty.

What We Offer
  • A dynamic and inclusive work environment that values diversity and creativity.
  • Opportunities for professional growth and development, with a focus on continuous learning and skill-building.
  • A collaborative and supportive team culture that encourages open communication and teamwork.
  • A comprehensive benefits package, including health insurance, retirement savings, and paid time off.
  • The chance to work with a global leader in cloud computing, with a focus on innovation and customer satisfaction.


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