Supply Chain Collaboration Specialist

Há 16 horas

São Paulo, São Paulo, Brasil Logitech Tempo inteiro

About the Role:

The Supply Chain Collaboration Specialist will play a critical role in enhancing our end-to-end supply chain process by engaging in joint business planning, scorecarding, and diligent tracking in collaboration with internal partners. This role will focus on revenue optimization, sales operations, execution planning, and monitoring key performance indicators.

Key Responsibilities:

  • Develop and maintain active partnerships with external stakeholders and internal business partners to drive customer-centricity.
  • Identify revenue bottlenecks and opportunities to improve processes and increase efficiencies.
  • Develop and support cost savings initiatives to drive continuous improvement of key supply chain metrics.
  • Implement supply chain practices and policies for customers.
  • Lead customer collaboration activities to strengthen working relationships with key partners.
  • Ensure accurate delivery dates, pricing, fulfillment, and execution.
  • Lead and drive compelling Collaborative Planning, Forecasting and Replenishment (CPFR)/Sales & Operations Planning (S&OP) conversations.
  • Review supply and demand to proactively resolve gaps.
  • Act as the primary local supply chain liaison and first escalation for supply chain, trade compliance, and order-related issues.
  • Build and facilitate a collaborative environment with internal and external business partners and stakeholders.
  • Accountable for stakeholder management and communication to managers, directors, and VP level.
  • Partner with sales organizations to report on and facilitate attainment of quarterly revenue objectives.
  • Develop and publish reports on sales and operation performances.

Requirements:

  • 5-7 years' experience in supply chain/operations management in the e-tail/retail or distribution channels of the LATAM region.
  • Solid understanding and execution of End-to-End supply chain processes focusing on forecasting, order replenishment, and inventory management.
  • Strong analytical skills, encompassing data evaluation, presentation, identification of issues, development of solutions, and implementation.
  • Proven experience in international business environments, with a preference for candidates who have collaborated with global or multi-country business partners within cross-functional teams.
  • Ability to multitask and prioritize work while keeping outstanding attention to detail.
  • Knowledge of key e/retail service level metrics such as In-Stock, Fill Rate, and Delivery Performance.
  • Advanced/Intermediate proficiency in Excel and proficiency in Tableau.
  • Computer proficiency in Google and Microsoft Office suites.
  • Working knowledge of common ERP platforms (Oracle).
  • Fluency in the local language and in English, both spoken and written, is essential. Additionally, proficiency in Spanish is considered an advantage.

Preferred Skills and Behaviors:

  • Excellent service mindset, customer-oriented, and a track record of making a significant impact by collaborating effectively with local leaders and colleagues to achieve business objectives.
  • Demonstrate decision-making ability in face of uncertain or incomplete information.
  • Self-motivated, self-driven, and hands-on, with a goal-oriented mindset, a positive, proactive attitude, and a high degree of initiative.
  • Exceptional influencing and collaborative skills are key, as are excellent relationship-building abilities that help forge strong connections with both internal and external partners.
  • Customer, market, channel knowledge and experience preferred.
  • Ability to see the bigger picture & end goal.

Education:

  • Bachelor's Degree in Business, Operations Management, Supply Chain Management, Engineering, or similar discipline.

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