Future Focused Intern
1 semana atrás
We help the world operate more efficiently.
At our organization, we empower individuals to reach their full potential. Our culture is centered around collaboration and a shared passion for making a positive impact.
We focus daily on building a strong foundation for the future and creating a workplace that values diversity, flexibility, and purpose-driven work.
We offer a supportive team environment with a strong emphasis on learning and development, recognition for individual contributions, and a variety of benefit options.
Culture of Collaboration
- Meet with mentors, make new friends across the globe, and create a thriving professional network.
- Gain visibility with our internship program in your title, and have access to a global network of leaders, entrepreneurs, and career development opportunities.
About the Team
Our organization is responsible for creating opportunities through learning and development for customers, partners, employees, and developers across the ecosystem.
We play a key role in our organization's cloud transformation as it requires an increased need for future skills.
Our virtual team ensures that customers receive an unforgettable training experience and satisfaction is exceeded by providing the right skilled resources in a timely manner.
We also ensure that trainers/consultants receive a great delivery experience by providing the information and support needed.
What You'll Do
- Support different steps within our customer service process, including managing large volumes of incoming tickets and calls promptly and effectively.
- Identify and assess customers' needs to provide personalized recommendations within the time limits and follow up to ensure resolution.
- Build sustainable customer relationships by engaging with them in a positive, empathetic, and professional manner.
- Contribute to the team success by aligning the team around the key deliverables.
- Share your ideas, be innovative, and contribute to the open-minded and collaborative culture of our team.
Who You Are
We're looking for someone who takes initiative, perseveres, and stays curious.
You like to work on meaningful, innovative projects and are energized by lifelong learning.
Key qualifications include:
- Currently enrolled student in a university in a relevant degree program such as Business Administration or IT.
- No previous experience is required for this position.
- Knowledge of MS Office, especially Microsoft Excel.
- Excellent communication and interpersonal skills.
- Ability to manage time effectively and prioritize tasks.
- Language skills: Portuguese, English.
- Capable of working independently upon receiving proper instruction and guidance.
- Soft skills: Team player, open to new challenges, willing to learn new things.
Bring Out Your Best
We Win with Inclusion
Our culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can perform at their best.
We believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential.
We ultimately believe in unleashing all talent and creating a better and more equitable world.
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