Senior Procurement Operations Manager

Há 16 horas

Londrina, Paraná, Brasil Tata Consultancy Services Tempo inteiro
Job Description

We are seeking a highly experienced Senior Procurement Operations Manager to lead our Procure to Pay service delivery team in Brazil.

About the Role

This is a unique opportunity to leverage your expertise in procurement operations, leadership, and relationship-building to drive business growth and excellence in a dynamic environment.

The ideal candidate will have extensive knowledge of P2P processes, particularly invoice processing in Oracle Cloud, and a proven track record of delivering high-quality results while fostering strong client relationships.

Key Responsibilities
  • Lead and manage a team of P2P service delivery professionals to ensure consistent achievement of service-level agreements (SLAs)
  • Oversight of the end-to-end invoice processing cycle, including validation, approval, and posting with good knowledge of Oracle EBS and Oracle Cloud
  • Manage customer queries and provide timely and effective resolutions
  • Oversight of payment processing activities, ensuring accuracy and compliance with SLAs
  • Collaborate with internal and external stakeholders to identify and implement process improvements
  • Foster a collaborative and motivated team environment, promoting best practices in service delivery and operational excellence
  • Build and maintain strong, trust-based relationships with Brazil-based customers, acting as the main point of contact for P2P-related inquiries
  • Conduct team performance evaluations, provide feedback, and develop training programs to enhance team capabilities
  • Evaluate and ensure compliance with company policies, procedures, and local regulatory requirements
Requirements
  • Bachelor's degree in Business Administration, Finance, Accounting, or a related field
  • Fluency in both Portuguese and English (written and spoken) is mandatory
  • Strong experience in Procure to Pay service delivery, with a strong focus on invoice processing (preferably in Oracle Cloud)
  • Proven experience in leading a small team, with strong leadership and team management skills
  • Excellent problem-solving abilities and a proactive approach to managing operational challenges
  • Strong communication and interpersonal skills, with the ability to build and nurture client relationships
  • Proficiency in Microsoft Office Suite, especially Excel
  • Experience in working in a multicultural and fast-paced environment is a plus
  • Experience with Oracle Cloud migration will be an added advantage

The estimated salary range for this position is $90,000 - $120,000 per annum, depending on qualifications and experience. Tata Consultancy Services offers a competitive compensation package, including benefits, bonuses, and opportunities for career growth and professional development.

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