Global Travel Experience Ambassador
2 semanas atrás
Welcome to RIMOWA, a pioneering German Maison under the LVMH Group. Every RIMOWA piece is a storyteller, a trusted companion that develops a unique bond with its owner. Each dent, scratch, and sticker becomes a testament to a personal journey.
For over 120 years, RIMOWA has been perfecting its craft, creating exceptional products that seamlessly blend innovation and lifestyle. Our mission is to develop timeless tools that cater to a lifetime of travel, driven by our heritage of innovation. We believe these tools should not only be functional and resilient but also durable enough to withstand the test of time.
We are currently seeking a Client Advisor to join our team in Madrid's Calle Serrano store. As a Client Advisor at RIMOWA, your primary responsibility will be to deliver an unforgettable client experience. Whether you're working with long-time RIMOWA enthusiasts or introducing new customers to our brand, ensuring every client embarks on their own RIMOWA journey is our top priority.
Your role will involve building long-term relationships with our clientele by leveraging our products to foster brand loyalty. You will also assist with special requests and collaborate with our client care department to perform repairs. As a key member of our team, you will be expected to be proactive in approaching clientele, build strong relationships, and approach each situation with a collaborative spirit. Additionally, you will need to have a great eye for visual details and be eager to achieve team objectives.
- Passionate about storytelling, luxury, and travel
- Enthusiastic about retail and delivering memorable experiences for our clientele
- Experienced in the Retail/Hospitality/Customer service sector
- Fluent in Spanish and English (additional languages are a plus)
As a Client Advisor at RIMOWA, you can expect a competitive salary of approximately €35,000 per year, depending on location and experience. Our comprehensive benefits package includes opportunities for career growth, professional development, and a dynamic work environment that celebrates diversity and inclusivity.
About UsCelebrating our inclusive and diverse culture is core to RIMOWA's DNA. We recognize that our business thrives when we have a diverse range of talent with various backgrounds, skills, and capabilities. We view diversity as a key enabler of our business growth and are committed to fostering an environment where everyone feels valued and respected.
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