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Global Client Success Coordinator
3 semanas atrás
We are an international technology company operating in the sports betting and iGaming industry.
Our global team is growing rapidly, expanding its presence in Brazil. We need a talented professional to support our Legal, Compliance, and Sales departments in delivering a seamless experience to clients.
As a key liaison between LATAM clients and internal teams across the globe, you will play a pivotal role in maintaining high standards of service and operational excellence.
Key Responsibilities:- Act as a liaison between clients and Legal/Compliance teams for smooth onboarding.
- Support Legal and Compliance departments with translations and communications.
- Manage contract workflows with Sales teams, ensuring deadlines are met.
- Assist AML Manager with KYC, client onboarding, and Due Diligence processes.
- Support local Director with Corporate Governance and Secretarial duties.
- Coordinate external advisors (lawyers, accountants) when required.
- Provide support on general Brazilian corporate matters while liaising with Head Office.
Requirements:
- Bachelor's degree in Law, Business, International Relations, or related field preferred.
- 2+ years of experience in contracts, compliance, legal support, or customer success.
- Fluent English (written and spoken) - Spanish is a strong plus.
- Strong organizational skills and attention to detail.
- Excellent communication and interpersonal skills.
- Proactive mindset with ability to manage multiple priorities.
- IT proficiency (CRM tools, MS Office/Google Workspace).
What We Offer:
- Competitive compensation package.
- Remote-first role with flexibility.
- International exposure with global teams.
- Career development opportunities in a high-growth industry.
- Possibility of international travel.
