Global Value Delivery Expert

At our organization, we are seeking a highly skilled Process Optimization Specialist to play a crucial role in ensuring the successful delivery of value within assigned workstreams.

This specialist will use global process expertise in assigned areas/workstreams with Agile practices, driving value delivery in large-scale projects.

• Contribute to and lead assigned portions of the 24-month strategic roadmap for assigned functions/workstreams.
• Identify process areas for improvement and partner with the Global Process Owner (GPO) on the global project portfolio.
• Collaborate with cross-functional scrum teams to define, build, test, and deliver new or improved digital capabilities that provide significant value to customers.
• Identify, define, and document business and stakeholder requirements and support different product owners in assigned functions/workstreams.
• Conduct discovery sessions and workshops to help with requirement gathering and crystallize insights to inform product owners' decisions regarding product features and behavior.
• Collaborate with GPOs to ensure value capture targets are achieved, including process adoption and measuring and tracking KPIs. Ensure the delivery and quality of service and experience provided to customers by tracking performance and benchmarking against industry standards.
• Drive successful program management through coordinated management of a portfolio of projects/activities and using external cost, productivity, and quality benchmarking to continuously improve.
• Partner with scrum teams, change management, and business teams to train and ensure utilization of new features and capabilities of digital products.
• Prepare training material and communication guides to help with testing and adoption of new features.
• Allocate resources and onboard within functional areas.
• Serve as a change leader within functional areas.
• Lead process governance efforts and drive awareness among end users and customers to ensure processes are being utilized and correctly executed.

The ideal candidate will possess a Bachelor's degree and 5+ years of experience in related finance areas (R2R and/or PB&F). They should be process improvement oriented, experienced working on multiple projects/cross-functional initiatives, familiar with Agile methodologies, and able to work closely with team members, perform functional testing, and provide feedback.

Strong analytical and problem-solving skills, critical-thinking and decision-making skills, strong written, verbal, and listening communication skills, demonstrated leadership and interpersonal skills, ability to effectively work and build partnerships with employees at all levels within the organization, and ability to navigate between different stakeholders to determine the most appropriate outcome for the organization.

Ability to adapt to a continually changing business and work environment and manage multiple priorities. Self-motivated and self-directed. Strong computer skills, which includes proficiency with Microsoft Office (Word, Excel, PowerPoint, and Outlook) and Teams.

• A competitive base salary + bonus incentives
• 11 paid holidays each year
• A generous 401k with a company match and annual company contributions
• Paid sick leave
• Paid vacation time
• A robust benefits package including Medical, Dental, and Vision insurance, life & disability
• Tuition reimbursement
• Paid Paternity/Maternity Leave

• Mid-Senior level

• Full-time

• Administrative

• Mining