Implementation Manager

4 semanas atrás


São Paulo, São Paulo, Brasil Worldline Tempo inteiro

At Worldline, we are seeking a highly skilled Implementation Manager to join our Merchant Services Global Business Line. This is a major international player in end-to-end Commercial Acquiring, Multichannel Payment Acceptance, and Payment Terminal solutions.

The Implementation Manager will be responsible for the technical boarding of Worldline's merchants and providing technical support to existing merchants. They will coordinate the integration of merchants into Worldline's Payment Processing Platform (APIs connectivity) and configure front and back-office systems to ensure merchants have access to selected products and services.

The ideal candidate will have broad e-commerce payment and service knowledge and be able to understand merchant-specific needs and business models. They will advise merchants on best practices and translate their requirements into the correct technical setup.

The Implementation Manager will work together with various internal stakeholders to resolve merchant enquiries and guide merchants through a predefined implementation plan covering implementation preparation and setup, technical integration consultancy, end-to-end testing, go-live implementation, and post-go-live monitoring.

Key responsibilities include:

  • Integration of new merchants/new accounts for existing merchants
  • Technical support for existing merchant accounts
  • Supporting pilots for new products
  • Product maintenance: liaise with IT & Product departments in respect to product faults
  • Work together with various internal stakeholders to resolve merchant enquiries

As a member of our Merchant Implementations Team, you will be part of a global team guiding merchants through a predefined implementation plan. If you are a highly skilled Implementation Manager, then get ready to join our company.


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