Operational Risk Management Leader

Há 3 dias


São Paulo, São Paulo, Brasil Didi Global Tempo inteiro
Job Overview

We are seeking a highly skilled Operational Risk Management Leader to join our team at Didi Global. In this role, you will be responsible for managing the daily operation of KYC backoffice manual review and ensuring the quality and efficiency of the team.

Responsibilities
  • Manage synthetic fraud loss and identity theft impact
  • Ensure operation quality and efficiency of the team
  • Cross-team communication and establish mechanisms for production safety
Requirements
  • 5+ years of experience managing operations teams and at least 3 years of working experience related to KYC
  • Understand market's fraud types and solutions, especially related to identity theft
  • Experience managing teams of at least 50 people
  • Advanced English level
About Us

We create customer value by striving to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant, and efficient.

We believe in Win-win Collaboration and Success is a team sport. When we work to help our partners and colleagues win, we win, too. While keeping everyone's best interest at heart, we communicate with candor and execute with excellence in all we do.

We strive to do better. That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow. We believe in Diversity and Inclusion and diversity is one of our biggest strengths. Our differences are what makes us distinct. We respect each other and believe in equal opportunities for all.



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