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Revenue Management Assistant

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Job Title: Assistant Revenue Manager

At Accor Hotels, we are seeking a highly skilled and experienced Assistant Revenue Manager to join our team. As a key member of our revenue management department, you will play a crucial role in driving revenue growth and maximizing profitability.

Key Responsibilities:
  • Support the Reservations Manager in leading and managing all aspects of the Reservations department, ensuring all service standards are followed.
  • Manage and coordinate all group and individual reservations, maintaining close liaison with the Sales, Conference, and Accounting teams.
  • Produce daily, weekly, monthly, and quarterly reports as required, analyzing data to inform revenue management decisions.
  • Attend pre-convention meetings and revenue management meetings as required, staying up-to-date on industry trends and best practices.
  • Maximize revenues by ensuring all Reservation Agents are knowledgeable in room product and hotel services, conducting regular training sessions as needed.
  • Ensure effective productivity of all Colleagues through staff scheduling and adhering to budget guidelines, balancing operational, administrative, and Colleague needs.
  • Assist guests regarding hotel facilities in an informative and helpful way, following department policies, procedures, and service standards.
Requirements:
  • Bachelor Degree / Professional Qualification in a relevant field.
  • 3 years revenue and yield experience in the hospitality industry, with a strong understanding of revenue management techniques.
  • Sound knowledge in Microsoft Office applications, with experience in hotel operations, available technology (PMS & RMS), and all distribution channels.
  • Excellent analytical skills, with the ability to successfully function in a fast-paced, deadline-driven environment.
About Us:

Sofitel Shahd Al-Madinah is a landmark hotel located in the center of Madinah, offering luxurious accommodations and exceptional service. As a member of the Accor Hotels team, you will have the opportunity to work with a global leader in the hospitality industry, with a commitment to excellence and customer satisfaction.