Partner Delivery Expert

Há 2 dias

Brasil beBeeDelivery Tempo inteiro US$70.000 - US$120.000

Job Overview

We are seeking a seasoned professional to lead our partner delivery efforts. As a key member of our team, you will oversee the end-to-end execution of partner-led projects, ensuring timely delivery and adherence to project scope and milestones.

The ideal candidate will have extensive experience in delivery management, partner delivery oversight, or customer success, with a proven track record of driving cross-functional collaboration and influencing stakeholders at all levels.

Your Key Responsibilities
  • Oversee the end-to-end execution of partner-led projects, ensuring timely delivery and adherence to project scope and milestones.
  • Review and approve partner-submitted project plans, comprehensive project documentation, and regular partner status reports.
  • Track Partner Portfolio delivery KPIs and perform internal capacity planning with the Feedzai delivery team.
  • Interlock with product on roadmap requirements arising from partner commitments.
  • Own data hygiene and reporting; establish and manage partner risk tracking mechanisms, including early warning indicators for delays or issues.
  • Proactively lead escalation reviews and drive issue-resolution workflows for at-risk projects.
  • Maintain a centralized log of all partner-related escalations with resolution timelines and key decisions.
  • Implement preventative measures and best practices to minimize escalations.
  • Conduct regular partner delivery governance meetings and health checks around partner service deliverables.
  • Produce governance and compliance reports based on project documentation, SLA adherence, and quality metrics.
  • Create detailed performance summaries for each partner's delivery portfolio, highlighting wins and opportunities for improvement.
  • Identify opportunities to optimize delivery workflows and onboarding processes, improving handoffs with partners.
  • Collaborate with Partner Operations and Customer Success to ensure smooth transitions throughout the delivery lifecycle.
  • Ensure partner delivery activities align with customer expectations and project objectives.
  • Work with Customer Success and Support to facilitate a positive post-implementation experience and monitor customer satisfaction related to partner-led projects.
You Have & You Know-How
  • 7–10 years in delivery management, partner delivery oversight, or customer success, ideally in SaaS, professional services, or tech consulting.
  • Hands-on experience managing partner-led or outsourced project delivery, including health reviews, compliance, and risk mitigation.
  • Familiarity with QBRs, service review frameworks, and delivery scorecards.
  • Experience with tools like JIRA, Smartsheet, Salesforce, or other project governance platforms.
  • Strong understanding of Statements of Work (SoWs), delivery SLAs, and contractual execution requirements.
  • Global or multi-region experience with partner ecosystems (SIs, resellers, regional integrators).
  • Excellent communication and interpersonal skills.
  • Proficiency in data analysis to drive informed decision-making.
  • Demonstrated ability to drive cross-functional collaboration and influence stakeholders at all levels.
Benefits

We offer a collaborative and dynamic work environment, with opportunities for growth and development.

Life at Our Company

We value diversity and equality, and we welcome applications from qualified candidates regardless of their background.

  • Partner Delivery Manager

    Há 2 dias

    Brasil Feedzai Tempo inteiro

    Overview Lead Recruiter for Customer Success @ Feedzai. Feedzai is the world's first RiskOps platform for financial risk management and a market leader in cloud-based risk management powered by machine learning and artificial intelligence. Feedzai protects trillions of dollars and enhances customer experience for everyday users while maintaining privacy....

  • Expert Consulting Partner

    1 semana atrás

    Brasil beBeeExpert Tempo inteiro €800.000 - €1.150.000

    Global Network Expert WantedWe seek ambitious professionals with strong consulting and entrepreneurial skills to join our global network of experts. The ideal candidate has experience in executive/business consulting, interim management, headhunting, or training/coaching, as well as a degree and additional qualifications, with strong English language...

  • Expert Web Design Partner Needed

    1 semana atrás

    Brasil Union Square Digital Tempo inteiro R$60.000 - R$120.000 por ano

    Our digital agency is looking for an Expert Web Design Partner for all our web design clients and projects.Must be an expert web designer with 5+ years of experience and also have a team capable of handling all of our design projects for our agency clients.- Over 5+ years of web design experience required- Must have excellent English communication- Provide...

  • Expert Web Design Partner Needed

    1 semana atrás

    Brasil Union Square Digital Tempo inteiro US$50.000 - US$100.000 por ano

    Our digital agency is looking for an Expert Web Design Partner for all our web design clients and projects. Must be an expert web designer with 5+ years of experience and also have a team capable of handling all of our design projects for our agency clients. - Over 5+ years of web design experience required - Must have excellent English communication -...

  • Global Network Partner

    2 semanas atrás

    Brasil INSECOGO® Worldwide Search & Executive Consultants GmbH Tempo inteiro

    GLOBAL NETWORK PARTNER@INSECOGO (m/f/d) remote in Brazil, in the other Latin American countries and worldwideExcellent Opportunities and outstanding Perspectives … for top Executive/Business Consultants, Interim Experts/Managers, Headhunters/Executive

  • Global Network Partner

    2 semanas atrás

    Brasil INSECOGO® Worldwide Search & Executive Consultants GmbH Tempo inteiro

    GLOBAL NETWORK PARTNER @ INSECOGO (m/f/d) remote in Brazil , in the other Latin American countries and worldwide Excellent Opportunities and outstanding Perspectives … for top Executive/Business Consultants , Interim Experts/Managers, Headhunters /Executive Search, and Trainers /CoachesWe are a Group of Companies ...

  • Global Network Partner

    2 semanas atrás

    Brasil INSECOGO® Worldwide Search & Executive Consultants GmbH Tempo inteiro

    GLOBAL NETWORK PARTNER@INSECOGO (m/f/d) remote in Brazil, in the other Latin American countries and worldwideExcellent Opportunities and outstanding Perspectives … for top Executive/Business Consultants, Interim Experts/Managers, Headhunters/Executive Search, and Trainers/CoachesWe are a Group of Companies active in three business fields in top HR &...

  • Global Network Partner

    2 semanas atrás

    Brasil INSECOGO® Worldwide Search & Executive Consultants GmbH Tempo inteiro

    GLOBAL NETWORK PARTNER @ INSECOGO (m/f/d) remote in Brazil , in the other Latin American countries and worldwide Excellent Opportunities and outstanding Perspectives … for top Executive/Business Consultants , Interim Experts/Managers, Headhunters /Executive Search, and Trainers /Coaches We are a Group of Companies active in three...

  • Global Business Development Partner

    2 semanas atrás

    Brasil beBeeExecutive Tempo inteiro US$800.000 - US$1.500.000

    Global Business Development OpportunityWe are seeking an experienced professional to join our network as a Global Business Development Partner. This role involves working with clients to identify and capitalize on business opportunities, leveraging expertise in executive search, interim management, and consulting.The ideal candidate will have a strong track...

  • Business Partner Sênior

    1 semana atrás

    Brasil Ubiminds Tempo inteiro R$900.000 - R$1.200.000 por ano

    Business Partner Sênior Location: Remote – LATAM Type: Full-time Sobre Ubiminds Ubiminds é uma empresa GPTW, nosso valor é people first enquanto organização com parceiros americanos de companhias de software. A Ubi seleciona de forma personalizada os 5% melhores talentos brasileiros para apoiar a estratégia de LATAM de seus clientes Info da...