
Customer Service Experience Specialist
Há 3 dias
Customer Service Experience Specialist
">- ">
- ">Serving customers with a smile is just the beginning. As a Customer Service Experience Specialist, you'll master the art of creating an unforgettable experience for our guests. You'll be responsible for taking orders, serving food and drinks, and making memories that last a lifetime.">
Our team is looking for someone who is passionate about delivering exceptional customer service. If you're a problem-solver at heart and love to keep our guests satisfied, we want to hear from you. By focusing on ways to better the customer experience, you'll refine your leadership skills and open new doors for your career.
">Job Responsibilities:
">- ">
- ">Serve food and beverages to guests according to their orders and/or banquet menu ">
- ">Maintain knowledge of menu items and all other offerings ">
- ">Maintain appearance and cleanliness of food service areas during events ">
- ">Replenish food and beverage products ">
- ">Adhere to all alcohol service policies and safe drinking guidelines including checking guests' identification ">
- ">Provide excellent customer service, anticipating guests' needs ">
- ">Break down and clean/sanitize food service areas, workstations, and equipment ">
- ">Maintain a positive demeanor towards guests, customers, clients, co-workers, etc. ">
- ">Adhere to safety policies and procedures including proper food safety and sanitation ">
- ">Ensure security of company assets">
Requirements:
">- ">
- ">Previous experience as a server or in food service role preferred ">
- ">Demonstrate excellent customer service skills ">
- ">Demonstrate excellent communication and interpersonal skills, both written and verbal ">
- ">Working knowledge of food safety principles and procedures ">
- ">Must be able to obtain a food safety certification ">
- ">Must be available to work flexible hours including evenings and weekends">
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