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**Director, Delivery Lead 3
2 meses atrás
About the Role
We are seeking a highly experienced and skilled Director, Delivery Lead 3 to join our team at WillowTree. As a key member of our client services team, you will be responsible for partnering with Fortune 500 clients to set a product vision and advising on scope, risk, and new product opportunities.
Key Responsibilities
- Drive product development, leading the creation of products that are critical to our clients' businesses.
- Lean on your deep client services experience to drive effective decision-making on complex issues of scope, design, architecture, and process.
- Deliver timely, tailored communication for various audiences: engineering teams, product managers, marketing partners, and C-level executives.
- Create, guide, and communicate the holistic (WillowTree, client, 3rd party) project plan and goals to create alignment and drive convergent implementation.
- Encourage sustainable flow for your team while focusing on key client objectives.
- Be flexible and adaptive to changing scenarios and environments by applying appropriate project management frameworks to suit the customer and product.
- Regularly visit your client, usually 1-3 days per month, up to 20% of the time during kickoff or launch periods.
- Engage directly with clients managing the account details, project scope, and relationship.
Requirements
- 10+ years of experience in the software development industry as a Project Manager, Product Manager, Product Owner, Team Lead, or Scrum Master in a client services business.
- Experience leading Fortune 500 custom software development projects, from discovery through UX design, implementation, and deployment.
- Demonstrated empathy, experience and confidence managing software projects with complex scope and with multiple, external/client executive stakeholders.
- An experienced technical problem solver that can adeptly figure out how to address and communicate technical or process issues between systems (e.g. API issues vs client-side, bug management issues, etc).
- Expert communicator who regularly runs workshops and structured meetings to align client stakeholder groups on enterprise business goals.
- You have a blend of business, user experience, and software project management acumen and mindset of motivating clients and 3rd party counterparts to be collaborative partners.
- You've managed projects in which you mentor other product, development, design, and testing team members.
What We Offer
- Be part of an innovative consultancy with a human-centered culture with opportunities for ownership and professional growth.
- Competitive salary and benefits package (annual bonus).
- Opportunity to work on innovative agile projects with other high-performing, passionate team members from all over the globe (international travel opportunities).
- Collaborative work environment that encourages continuous learning and professional development (including English classes, support in national and international courses).
- Flexible work hours and autonomy.
- Voucher for health activities, food allowance, in-office snacks, drinks, and games.
