Technical Product Specialist
Há 2 dias
This entry-level position involves working as a technical support specialist, assisting customers in utilizing our financial and cryptocurrency products.
We seek an individual with passion for technology and customer service, eager to work in the financial market sector.
Main Responsibilities:- Provide multichannel international customer support;
- Empower customers to maximize product benefits;
- Analyze and resolve critical issues;
- Collaborate proactively with the team to deliver exceptional customer experiences;
- Tech-related education or undergraduate degree in progress;
- Intermediate to advanced English language proficiency;
- Availability to work 5x2 shifts with rotating days off;
- Ongoing on-site work in Porto Alegre;
- Strong customer service skills and problem-solving abilities;
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