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Quality Assurance Manager

2 meses atrás


Guarulhos, São Paulo, Brasil Hitachi Vantara Corporation Tempo inteiro
Quality and Continuous Improvement Manager

At Hitachi Vantara Corporation, we are committed to delivering exceptional quality and driving continuous improvement across our organization. As our Quality and Continuous Improvement Manager, you will play a critical role in ensuring the definition and deployment of processes that improve customer satisfaction and quality of execution, ultimately driving profitability in a safe working environment.

Main Responsibilities:
  • Drive Customer Focus and Competitiveness: Promote improvement projects and quality culture within the organization, defining and deploying a quality improvement plan aligned with the company's strategy.
  • Ensure Quality Systems: Establish and maintain quality systems that meet regulatory, external, and internal requirements, integrating them into the PGGI Management System.
  • Establish Governance: Develop and implement the HBL Quality and CI governance framework, including review and communication of key indicators to monitor product and project delivery, process efficiency, and people performance.
  • Perform Data Analysis: Analyze data to identify patterns and potential improvement opportunities.
  • Optimize Processes: Ensure processes and process owners are identified, and key processes and interfaces are optimized and harmonized when relevant.
  • Implement Continuous Improvement: Define and implement a continuous improvement and return of experience/lessons learned process.
  • Train and Coach: Train and coach employees on quality and CI methodology and tools, such as problem resolution processes and LEAN principles.
  • Manage Non-Conforming Product: Ensure quality processes and tools are implemented to record and manage non-conforming product and service.
  • Lead Quality Community: Manage the quality and CI community within the organization, developing competency and capability.

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