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2 semanas atrás
We are seeking an experienced Integration Specialist to join our team. This is a unique opportunity to work with a fast-paced, entrepreneurially-minded organization that values innovation and teamwork.
The successful candidate will be responsible for providing technical support to merchants, covering those in the integration phase to those already in production. This will involve working closely with internal teams, including Merchant Operations, Risk, Integrations, Customer Success, and Product.
- Technical Support: Provide timely and effective technical support to merchants, escalating issues as necessary.
- Documentation: Create and maintain accurate and up-to-date documentation on integration processes and procedures.
- Collaboration: Work collaboratively with cross-functional teams to identify and resolve technical issues.
The ideal candidate will have excellent English skills, knowledge of RESTful API calls, and experience in merchant operations, technical customer support, or software QA. Additional qualifications include knowledge of AWS Cloud Computing, Salesforce Service Cloud, and database queries.
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