Travel Experience Coordinator
Há 4 dias
At United Airlines, we are committed to providing our customers with exceptional service. As a Reservations Sales customer service agent, you will play a critical role in ensuring that our passengers have a positive experience with our airline.
Job Overview and Responsibilities- Sell flights, hotel rooms, and car rentals consultatively to meet customer needs.
- Communicate information to customers regarding fares, rates, schedules, routings, travel documents, flight arrival and departure times, or related services in a pleasant, well-modulated voice and courteous manner.
- Resolve customer conflicts requiring handling or service.
- Arrange for ticketing and other special services.
- Notify customers of flight irregularities and changes in schedules.
- Assist company employees in arranging business and personal travel plans.
You will work in a fast-paced environment, communicating with customers via phone, email, or chat. You will need strong communication skills, the ability to learn our systems, and a passion for delivering exceptional customer service.
This position is ideal for individuals who enjoy working in sales, customer service, or hospitality. If you are a team player with excellent communication skills and a desire to provide top-notch customer service, we encourage you to apply.
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