Customer Service Supervisor

Há 2 dias

Belém, Pará, Brasil beBeeCustomerService Tempo inteiro US$21.000 - US$28.290
Customer Service Leadership Position

This is an exceptional opportunity for a results-driven professional to excel in a customer-focused role.

We are seeking a motivated and skilled leader to join our team as a Customer Service Supervisor. As a key member of our store operations, you will play a vital role in delivering outstanding customer service, driving sales growth, and ensuring a positive store experience.

The ideal candidate will have strong leadership skills, excellent communication abilities, and a passion for customer satisfaction.

Responsibilities:

  • Lead by example and demonstrate exceptional customer service skills, resolving inquiries promptly and efficiently.
  • Collaborate with the leadership team to achieve store goals in sales, expenses, Associate retention, and training.
  • Motivate and train Associates to drive sales and performance during shifts.
  • Ensure consistent execution of customer service programs, policies, and store technology components.
  • Manage cash processes, inventory, vendor check-ins, and store safety.
Requirements:
  • High School Diploma or GED equivalent.
  • Must be 18+ years old with reliable transportation.
  • Flexible availability to work various shifts, including weekends and holidays, to meet business needs.
  • Supervisory experience in retail or food service environments is a plus.
  • Strong customer service, relationship-building, and communication skills.

In this dynamic role, you will have the opportunity to grow your career while enjoying a range of benefits and rewards that support your financial, physical, and emotional well-being.

We are committed to creating a positive and inclusive work environment where Associates can thrive. If you're passionate about delivering exceptional customer service and leading high-performing teams, we encourage you to apply for this exciting opportunity.

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