CX Solution Value Adoption Specialist

Há 6 dias

São Paulo, São Paulo, Brasil SAP Tempo inteiro

About the Role

We are seeking a highly skilled CX Solution Value Adoption Advisor to join our team at SAP. As a key member of our Adoption Services Center, you will play a critical role in driving value realization through adoption and consumption of our solutions.

Key Responsibilities

  • Focus on identifying and improving under-adopted solutions, processes, and functions.
  • Ensure Adoption Plays are recommended and executed consistently and efficiently.
  • Collaborate with CX and Regional Stakeholders to ensure alignment.
  • Identify, create, and deliver common patterns and needs to drive scale for outreach.
  • Drive continuous improvement and follow a consistent approach.

Requirements

  • University degree in computer science or comparable education.
  • Solid professional work experience, including a proven track record.
  • Excellent understanding of the main mechanisms behind adoption and consumption, with experience in this area.
  • Customer success mindset and strong customer focus.
  • Ability to talk with business stakeholders about business goals, values, and outcomes on an equal footing.

About SAP

SAP is a global leader in enterprise software and software-related services. Our innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. We are a cloud company with two hundred million users and more than one hundred thousand employees worldwide, committed to personal development and a highly collaborative team ethic.

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