
Senior Manager of Operational Risk
Há 3 dias
About the Role:
This critical position demands exceptional leadership and management expertise to oversee risk response operations.
The ideal candidate will possess extensive experience in operational risk management, crisis response, and strategic planning.
- Key Responsibilities:
- Lead incident response efforts to mitigate risks and ensure business continuity.
- Develop strategies to enhance operational capabilities and minimize potential threats.
- Analyze performance metrics to identify trends and opportunities for improvement.
- Evaluate team and vendor performance based on established service level agreements, key performance indicators, and quality standards.
- Implement data-driven approaches to assess and optimize operational efficiency.
- Serve as the primary point of contact for external partners and vendors.
- Design, implement, and continuously improve operational policies, procedures, and protocols.
- Collaborate with cross-functional teams to embed safety principles across all business operations.
- Develop and execute crisis management plans, including contingency strategies and communication protocols.
- Oversee the reporting, documentation, and investigation of incidents and near misses.
Requirements:
- Experience in operational risk management, crisis response, or a related field.
- Strong leadership and motivational skills.
- Knowledge of large-scale operational risk management methodologies.
- Excellent analytical, decision-making, and problem-solving abilities.
- Outstanding communication and interpersonal skills.
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