Operational AI Implementation Specialist

2 semanas atrás

Buenos Aires, Brasil beBeeArtificialIntelligence Tempo inteiro R$70.000 - R$100.000
About the Role

We are seeking an Onboarding Specialist to join our Operations team. This is a key role that involves kickstarting client relationships, translating requirements into functional AI assistants, and ensuring a smooth implementation process for new customers.

In this position, you will play a critical part in the first phase of the customer journey—helping clients realize the value of our technology from day one. Your primary responsibilities include:

  • Carrying out the onboarding process of new client accounts, ensuring all necessary information is collected and configured for a successful launch
  • Conducting kick-off meetings with clients to align expectations, gather requirements, and walk them through the onboarding journey
  • Building and configuring AI assistants using internal tools, based on client needs and business logic
  • Collaborating with Sales, Customer Support, and Product teams to ensure a seamless handoff and a unified client experience
  • Maintaining clear and consistent communication with clients through regular updates to resolve blockers and ensure progress
  • Delivering the first version of the AI promptly and ensuring it meets quality standards before going live
  • Monitoring and managing onboarding timelines, ensuring accounts are launched within the agreed Service Level Agreement (SLA) and not flagged as churn risks
  • Providing initial training and resources to help clients test and understand their AI agent
Requirements
  • Proven experience in Customer Experience, Onboarding, or Technical Support roles
  • Ability to analyze client needs and translate them into technical configurations
  • Experience creating and managing structured data and understanding of logical flows
  • Familiarity with automation tools like Zapier is a plus
  • Strong organizational skills, with the ability to manage multiple projects in parallel
  • Team player who can collaborate across departments and adapt to dynamic environments
  • A strong passion for technology, innovation, and artificial intelligence
  • Excellent verbal and written communication skills, with a proactive attitude
What We Offer
  • Language Classes: Access to language classes to enhance your communication skills
  • OpenAI Premium License: Complimentary access to an OpenAI premium license for personal or professional use
  • Paid Time Off: 25 days/year of paid vacations and holidays to recharge and maintain a healthy work-life balance
  • Flexible Work Arrangements: A hybrid work model allowing you to work remotely and occasionally meet in person at our Co-Work offices

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