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Dining Services Ambassador
2 semanas atrás
Saudi Arabia / Kuwait
- English is a must.
Key Responsibilities:
- Deliver exceptional guest experiences by greeting them warmly and making them feel valued and comfortable.
- Effectively manage reservations and seating arrangements to provide a seamless dining experience.
- Provide prompt and professional customer service by addressing guest inquiries and concerns in a timely manner.
- Collaborate closely with the waitstaff and kitchen team to ensure efficient service and high levels of guest satisfaction.
- Maintain a clean and organized hostess station and entrance area, ensuring a welcoming atmosphere for guests.
- Inform guests about the menu, specials, and promotions in a clear and concise manner.
- Maintain accurate records of reservations and guest preferences, enhancing our ability to cater to their needs.
- Assist with special events and private dining arrangements as needed, showcasing our flexibility and adaptability.
Requirements:
- Previous experience as a hostess or in a similar customer-facing role within the hospitality industry.
- Superior communication and interpersonal skills, enabling effective collaboration and conflict resolution.
- Able to multitask and work efficiently in a fast-paced environment, prioritizing tasks and managing time effectively.
- Professional appearance and demeanor, upholding the standards of our establishment.
- Proficiency in English is essential; knowledge of Arabic is an added advantage.
- Positive, friendly attitude with a strong commitment to delivering exceptional customer satisfaction.
