Telecom Order Management Specialist

Há 6 dias

Brasil beBeeSolution Tempo inteiro

Telecom Order Management Specialist


As a Telecom Order Management Specialist, you will play a key role in designing and implementing scalable and flexible solutions for order management and service fulfillment in telecom environments.


You will work closely with architects, developers, and business analysts to ensure end-to-end solution integrity across BSS/OSS systems. Your expertise in Oracle Communications Order and Service Management (OSM) will enable you to configure OSM cartridges, develop orchestration workflows, and integrate OSM with upstream and downstream systems.


Key Responsibilities:

  • Analyze business and technical requirements to design scalable and flexible OSM solutions for order management and service fulfillment in telecom environments.
  • Configure OSM cartridges including order orchestration, decomposition, and orchestration plans using Design Studio.
  • Develop and optimize orchestration workflows, task flows, and order life cycle policies.
  • Collaborate with architects, developers, and business analysts to ensure end-to-end solution integrity across BSS/OSS systems.
  • Integrate OSM with upstream and downstream systems such as CRM, Billing, Inventory, and Activation systems using Oracle SOA Suite, REST, or other middleware platforms.
  • Support solution testing, troubleshooting, and defect resolution in coordination with QA and operations teams.
  • Document solution architecture, configuration, and deployment artifacts in line with project and compliance standards.
  • Provide thought leadership on OSM best practices, enhancements, and process improvements.


Required Skills and Qualifications:

  • 5+ years of hands-on experience with Oracle Communications Order and Service Management (OSM).
  • Proficiency in Oracle Design Studio for OSM cartridge development and configuration.
  • Strong understanding of telecom order lifecycle, orchestration patterns, and service decomposition.
  • Experience with SOA, XML/XSLT, Web Services, and system integration frameworks.
  • Familiarity with telecom industry standards such as TM Forum Frameworx (eTOM, SID).


Benefits:

  • Excellent problem-solving, communication, and documentation skills.
  • Bachelor's degree in Computer Science, Telecommunications, or related field; Oracle certifications are a plus.


Others:

  • Experience with other Oracle Communications products such as UIM, ASAP, or BRM is a plus.
  • Knowledge of cloud-native OSM solutions or experience migrating legacy OSM systems to the cloud is a plus.


Why This Role Matters

This role is critical in ensuring that our telecom order management solutions are scalable, flexible, and meet the needs of our customers. As a Telecom Order Management Specialist, you will have the opportunity to make a real impact on our business and help us deliver high-quality solutions to our customers.

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