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Implementation Specialist

2 meses atrás

São Paulo, São Paulo, Brasil Mastercard Tempo inteiro
About the Role

We are seeking a highly skilled Implementation Specialist to join our team at Mastercard. As an Implementation Specialist, you will be responsible for delivering high-quality implementation services to our customers, ensuring seamless integration of our products and solutions.

Key Responsibilities
  • Manage small to medium-sized projects, providing technical expertise and guidance to customers and internal stakeholders.
  • Develop and implement customized implementation plans, working closely with cross-functional teams to ensure successful project delivery.
  • Conduct thorough testing and validation of customer implementations, ensuring production readiness and quality.
  • Provide technical guidance and support to less experienced team members, promoting knowledge sharing and best practices.
  • Collaborate with internal teams, including Sales, Customer Delivery, and Operations, to drive business growth and customer satisfaction.
Requirements
  • Proven experience in implementation and project management, with a strong understanding of Mastercard's products and services.
  • Excellent technical skills, with the ability to analyze complex technical issues and develop effective solutions.
  • Strong communication and interpersonal skills, with the ability to work effectively with customers, internal stakeholders, and cross-functional teams.
  • Ability to work in a fast-paced environment, prioritizing multiple tasks and deadlines while maintaining high-quality results.
Corporate Security Responsibility

All employees at Mastercard are responsible for information security and must adhere to our security policies and practices. This includes ensuring the confidentiality and integrity of sensitive information, reporting any suspected security breaches, and completing mandatory security training.