Data Protection Specialist

Há 2 dias

São Paulo, São Paulo, Brasil Securiti Tempo inteiro
About the Role

We are seeking a highly skilled Professional Services Consultant to join our global customer success organization. As a key member of our team, you will be responsible for delivering a white-glove post-sales experience to our customers, ensuring maximum value from our product offerings.

Key Responsibilities
  • Drive post-sales engagement with customers, covering onboarding, implementation projects, and advocacy.
  • Develop and execute customer success plans that map customer requirements, success criteria, project plan, and milestones/issues tracking.
  • Balance sales acumen with deep technical skills in areas such as Data Protection, Security, SQL/NoSQL databases, Linux, Bash scripting, Networking, and Cloud Platforms.
  • Combine implementation project management with managing customer engagement programs, including operational metrics, time reporting, and customer success metrics.
  • Interface with engineering and product management to provide feedback and insights.
  • Interface with sales and marketing for smooth transition from pre-sales to post-sales.
Requirements
  • Minimum of a Bachelor's Degree in a technical field with 7+ years of work experience as a professional services consultant or related technical engineering field.
  • Hands-on experience with key technologies such as Data Protection, Security, SQL/NoSQL databases, Linux, Bash scripting, Networking, and Cloud Platforms.
  • Demonstrated success with solution design and implementation across complex technology stacks.
  • Proficiency in project and customer success management systems.
  • Strong presence with excellent communication and leadership skills.
About Us

Securiti is an innovation leader in Autonomous Data Intelligence, Governance, Privacy, and Protection. Our mission is to enable organizations to safely harness the power of data and the cloud by controlling security, compliance, and privacy risks. With a foundation in AI-powered sensitive data intelligence, we create a platform that leverages robotic automation and workflows to solve complex business challenges, including simplified compliance with regulations.

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