Technical Service Engineer

2 meses atrás


São Paulo, São Paulo, Brasil MongoDB Tempo inteiro
About the Role

We are seeking a highly skilled Technical Service Engineer to join our team in São Paulo. As a Technical Service Engineer, you will be responsible for providing exceptional customer support and technical expertise to our clients.

Key Responsibilities
  • Provide technical support and guidance to customers on MongoDB and its ecosystem
  • Analyze complex technical issues and develop effective solutions
  • Collaborate with cross-functional teams to resolve customer issues and improve product offerings
  • Stay up-to-date with the latest technology trends and advancements in the field
Requirements
  • 3-5 years of experience in a technical support or engineering role
  • Strong understanding of MongoDB and its ecosystem
  • Excellent problem-solving and analytical skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Strong communication and interpersonal skills
Preferred Qualifications
  • Experience with cloud infrastructure and services
  • Knowledge of database administration and management
  • Experience with automation and orchestration tools
  • Strong understanding of networking concepts and protocols
What We Offer
  • Opportunity to work with a leading technology company
  • Collaborative and dynamic work environment
  • Professional development and growth opportunities
  • Competitive salary and benefits package

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