Technical Support Engineer
3 semanas atrás
Technical Support Engineer
About the job
CHC Navigation is looking for a results-oriented Technical Support Engineer to join its Latin America team and take advantage of a significant growth opportunity in a rapidly expanding company. In this technical and hands-on role, you will ensure that our partners, resellers and clients are successfully trained in demonstrating, installing, and using our precision agriculture solutions. In addition, you will also be responsible for answering all technical questions and providing solutions in close communication with our worldwide Product Managers.
Main Responsibilities
Ensure the successful onboarding of new partners from both a hardware and software perspective.
Provide timely technical support and training on product needs and issues via email, phone, web conference and in person.
Develop and manage the relationship with resellers and clients, being responsible for their product updates and technical requests.
Perform problem analysis to resolve product related issues including follow-up, testing, troubleshooting and identifying bugs and possible enhancements.
Support sales functions as a technical expert/consultant for geospatial applications.
Develop and update training materials.
Requirements
Bachelor's degree in engineering, preferably in geomatics/geospatial applications.
1-5 years of effective experience in customer service/technical support or technical training in geospatial, GNSS positioning/navigation, LiDAR mapping, unmanned surveying, construction engineering, GIS, land surveying
Location: Campinas, Brazil.
Possess strong problem-solving skills and excellent analytical skills.
Fluency in Portuguese and English - written and verbal - a must.
Presentation and public speaking skills, including training and technical demonstrations.
Comfort with learning new computer applications.
Travel Requirements
This position requires occasional travel across Brazil or sometimes other countries in Latin America, including travel to business partner/client locations, trade shows and visits to strategic accounts.
-
Technical Support Specialist
Há 1 mês
São Paulo, São Paulo, Brasil Sky Systems, Inc. (SkySys) Tempo inteiroIT Desktop Support EngineerSky Systems, Inc. (SkySys)Job PurposeThe EUC onsite support engineer will provide high-quality technical support for all End User Computing devices (Laptop, Desktop and mobility) for Field Force staff, including leading on the resolution of incidents, problems, requests, in order to achieve high standards of customer service and...
-
Technical Support Specialist
2 semanas atrás
São Paulo, São Paulo, Brasil NTT DATA Tempo inteiroJob OverviewNTT DATA is a leading provider of digital and AI infrastructure, serving 75% of the Fortune Global 100. We are seeking a skilled Technical Support Specialist - Field Engineer to join our team in Sao Paulo, Brazil.
-
Technical Support Expert
4 semanas atrás
São Paulo, São Paulo, Brasil Motorola Solutions Tempo inteiroTechnical ExpertiseAt Motorola Solutions, we're driven by a shared purpose - helping people be their best in the moments that matter. Our mission is to solve for safer by building the best possible technologies across every part of our safety and security ecosystem. This includes mission-critical communications devices and networks, AI-powered video security...
-
Technical Support Specialist
Há 1 mês
São Paulo, São Paulo, Brasil Softensity Inc Tempo inteiroSupport Engineer (Part-Time)We're seeking a skilled Support Engineer to join our team at Softensity Inc. This is a fully remote, part-time position that requires expertise in configuring support chatbots and ticketing systems.Key Responsibilities:Configure and manage support chatbots and ticketing systemsDevelop and maintain technical...
-
Technical Support Specialist
3 semanas atrás
São Paulo, São Paulo, Brasil Motorola Solutions Tempo inteiroAbout the RoleWe're seeking a highly skilled Technical Support Specialist to join our Network Operations Center (NOC) team at Motorola Solutions. As a key member of our team, you will be responsible for providing technical support and maintenance for our customers' networks, ensuring seamless operations and resolution of any technical issues that may...
-
Associate Technical Support Specialist
4 semanas atrás
São Paulo, São Paulo, Brasil Aspen Technology Tempo inteiroAspirational CultureAt AspenTech, we thrive on the passion, pride, and aspiration of our people. Our rich set of career development programs and community service projects foster a culture of continuous improvement and innovation. As a Technical Support Engineer, you will be part of a global team that challenges the status quo and strives for excellence in...
-
Technical Support Specialist
4 semanas atrás
Campinas, São Paulo, Brasil Pósitron Stoneridge Tempo inteiroJob Summary:Pósitron Stoneridge is seeking a highly skilled Technical Agent to join our support center team. As a Technical Agent, you will be responsible for providing end-to-end technical support to clients by handling client inquiries via phone calls, e-mail, and chat.Key Responsibilities:Regular communication with clients via phone, chat, and e-mailCall...
-
Desktop Support Engineer
3 semanas atrás
São Paulo, São Paulo, Brasil Sky Systems, Inc. (SkySys) Tempo inteiroAt Sky Systems, Inc. (SkySys), we are seeking a highly skilled Desktop Support Engineer to join our team. The successful candidate will be responsible for providing high-quality technical support for all End User Computing devices, including laptops, desktops, and mobility solutions, for Field Force staff.Key Responsibilities:Leading on the resolution of...
-
São Paulo, São Paulo, Brasil ZTE do Brasil Tempo inteiroJob Title: Microwave Technical Support EngineerWe are seeking a highly skilled Microwave Technical Support Engineer to join our team at ZTE do Brasil. As a key member of our technical support team, you will be responsible for providing expert technical support for microwave equipment and systems.Main Responsibilities:Commissioning and testing of microwave...
-
Chemical Engineer
2 semanas atrás
São Paulo, São Paulo, Brasil Aspen Technology Tempo inteiroWe're seeking a skilled Chemical Engineer to provide expert technical support for AspenTech's proprietary software. This role involves troubleshooting complex industry problems, communicating effectively with customers, and authoring technical white papers.Utilize expertise in Chemical Engineering principles to resolve software-related issues.Develop and...
-
Technical Support Specialist
4 semanas atrás
São Paulo, São Paulo, Brasil Csg Tempo inteiroJob SummaryWe are seeking a highly skilled Technical Support Analyst to join our team at CSG. As a Technical Support Analyst, you will be responsible for providing Level 2 Support to field engineers, technicians, or product support people, resolving technical issues, maintenance problems, or bugs encountered by customers in a live production environment.Key...
-
Technical Support Engineer
3 semanas atrás
São Paulo, São Paulo, Brasil Insider Tempo inteiroAbout the Role:As a Technical Support Engineer at Insider, you will be a key member of our Operational Excellence Team, responsible for delivering seamless experiences for our partners. Your primary focus will be on troubleshooting technical issues, identifying resolutions for partner requests, and leveraging your expertise to help partners overcome...
-
Expert Support Engineer
Há 1 mês
São Paulo, São Paulo, Brasil Acronis Tempo inteiroJob Title: Expert Support EngineerWe are seeking an experienced Expert Support Engineer to join our Americas Customer Support team at Acronis. As a key member of our team, you will serve as the last line of support for our Home Office customers, focusing on troubleshooting complex and challenging incidents related to our products and services.Key...
-
Technical Support Specialist
Há 1 mês
São Paulo, São Paulo, Brasil Insider Tempo inteiroAbout the RoleWe are seeking a highly skilled Technical Support Engineer to join our Operational Excellence Team. As a key member of our team, you will play a crucial role in delivering exceptional support experiences for our partners.Key ResponsibilitiesProvide timely and effective technical support to our partners, resolving issues and addressing queries...
-
Technical Service Engineer
Há 1 mês
São Paulo, São Paulo, Brasil MongoDB Tempo inteiroAbout the RoleMongoDB is seeking a highly skilled Technical Service Engineer to join our team in São Paulo. As a Technical Service Engineer, you will be responsible for providing exceptional customer support and technical expertise to our customers, helping them to resolve complex issues and achieve their goals with MongoDB.Key ResponsibilitiesProvide...
-
Principal Support Engineer
Há 1 mês
São Paulo, São Paulo, Brasil Redwood Software Tempo inteiroUnlock Your Potential as a Principal Support Engineer at Redwood SoftwareAt Redwood Software, we're on a mission to unleash human potential by empowering our customers with lights-out automation for their mission-critical business processes. As a Principal Support Engineer, you'll be at the forefront of this mission, working closely with our Product and...
-
Technical Support Engineer Intern Brazil
2 semanas atrás
São Paulo, São Paulo, Brasil Axis Communications Tempo inteiroJob Title: Engineering Support Intern BrazilJob Summary:We are seeking a motivated and enthusiastic Engineering Support Intern to assist with maintaining systems in our Experience Center, leading guided tours, and managing temporary equipment loans for our channel partners. This role offers a unique opportunity to gain hands-on experience in an exciting,...
-
Software Engineer
4 semanas atrás
São Carlos, São Paulo, Brasil Openet Tempo inteiroAbout the RoleAmdocs is seeking a skilled Software Engineer to join our team in Brazil. As a Software Engineer, you will be responsible for providing technical support to our global customer base. Your primary focus will be on resolving complex technical issues, including debugging, troubleshooting, and system validation.Key ResponsibilitiesProactively...
-
Technical Support Specialist
4 semanas atrás
São Paulo, São Paulo, Brasil ESET Tempo inteiroJob Summary: We are seeking a highly skilled Technical Support Specialist to join our team at ESET. As a Technical Support Specialist, you will be responsible for providing post-sales support of ESET products in a technical environment for partners and potential final clients (companies). Your primary goal will be to generate valuable technical content for...
-
Technical Support Specialist
4 semanas atrás
São Paulo, São Paulo, Brasil Mitel Networks Tempo inteiroAt Mitel Networks, you will have the opportunity to contribute to the success of our global organization by delivering exceptional technical support services. Your unique attributes, skills, and experience will enable you to create value for our customers and help them connect, collaborate, and provide better experiences.Key Responsibilities:The telephony...