Key Product Insights Specialist

2 semanas atrás

São Paulo, São Paulo, Brasil beBeeData Tempo inteiro
Product Analyst Role

We are seeking a highly analytical and detail-oriented individual to join our team as a Product Analyst. As a key member of our Product team, you will play a vital role in supporting the day-to-day operations, contributing to feature development, process improvement, and delivering valuable insights to clients and internal stakeholders.

  • You will work closely with cross-functional teams to ensure quality, organization, and fluidity of data flows and team outputs.
  • Your responsibilities will include:
  1. Supporting product delivery: execute tasks related to the development and maintenance of NPS Prism instruments (e.g., monitor surveys, check data flows, perform initial ad-hoc analysis, review dashboards and analytical models).
  2. Preparing and validating data: support the collection, organization, quality control, and integration of data from vendors and other external sources.
  3. Generating analyses and insights: perform basic descriptive analyses and assist in producing client-facing dashboards and visualizations.
  4. Executing operational processes: help organize and perform recurring tasks (e.g., data updates, quality checks, calculation audits) to ensure efficiency and zero-defect outputs.
  5. Maintaining documentation and version control: contribute to the recording of processes, workflows, and final outputs, ensuring traceability and consistency.
  6. Cross-functional collaboration: engage with adjacent teams such as Operations and Commercial to understand needs, clarify data issues, and support initiatives.
  7. Driving continuous improvement: support the identification of opportunities for process automation, quality enhancements, and efficiency gains.
Requirements
  • Bachelor's degree in Business, Economics, Engineering, Statistics, Data Science, Social Sciences or related fields.
  • Minimum of 1 year of relevant work experience in product management, customer insights, primary market research, data visualization, or analytics, and/or business consulting.
  • Strong analytical reasoning and attention to detail.
  • Knowledge of data analysis tools such as Excel and/or SQL.
  • Proficiency in Microsoft Office package.
  • Fluency in English.
  • Strong organizational skills and ability to prioritize in a dynamic environment.
  • Proactive, curious, and eager to learn in a fast-paced setting.
Preferred Qualifications
  • Previous work experience (internship, trainee, or full-time) in product, analytics, BI, or market research roles.
  • Ability to work with large datasets.
  • Familiarity with data preparation, analysis, and processing tools such as Alteryx, Python, or R.
  • Knowledge of data visualization tools (e.g., Tableau, Power BI).
  • Familiarity with survey design, programming, and fielding processes.
  • Basic knowledge of Agile methodologies (Scrum, Kanban).
  • Interest in customer journeys, CX, and metrics like NPS.
Seniority level
  • Entry level
Employment type
  • Full-time
Job function
  • Sales, General Business, and Education
Industries
  • Wireless Services, Telecommunications, and Communications Equipment Manufacturing

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