Technical Customer Support Specialist

Há 7 horas


Osasco, Brasil beBeeCustomerSupport Tempo inteiro R$40.000 - R$70.000
Job Description:
A customer-facing role that involves advising and guiding customers on the use of various products, offerings, and services. This includes verifying entitlement, performing problem determination, resolving and closing issues, or routing incidents to the appropriate level of support.

The ideal candidate will utilize their product, technology, industry, and/or services skills to identify problems related to product installation, update, configuration, operations, or performance. They will also guide customers on potential resolutions and their implementation, playing a key role in overall customer satisfaction.

This position requires strong technical knowledge and communication skills to effectively support customers and provide solutions to complex problems.

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