
Technical Support Specialist
Há 4 dias
We are seeking a dedicated individual to provide exceptional support to clients across the Americas, with a focus on South America. As a key point of contact, you will be responsible for delivering outstanding production support and resolving technical issues in a proactive and communicative manner.
Role Responsibilities- Deliver seamless production support to clients across the Americas, with a focus on South America
- Own and resolve complex technical issues, ensuring timely communication and follow-through
- Support the full client lifecycle, from pre-sales and implementation through post-deployment care
- Bilingual fluency in Portuguese and English is required
- At least 4 years of experience in technical support or implementation roles for electronic trading systems is necessary
- Excellent communication and presentation skills are essential, with the ability to engage both technical and non-technical audiences
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Região Geográfica Intermediária de São Paulo, Brasil beBeeTechnical Tempo inteiro US$90.000 - US$120.000Job Title: Technical Support Specialist">The primary goal is to provide top-notch technical assistance to customers. This involves resolving complex issues that cannot be addressed by Tier 1 support, and collaborating closely with software developers to identify root causes and implement long-term solutions.About the Role:">This position requires a deep...
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Technical Support Specialist
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