
Digital Brand Reputation Specialist
1 dia atrás
We are seeking a skilled Digital Reputation Manager to oversee and enhance the online reputation of multiple companies.
With at least 3 years of experience in Online Reputation Management (ORM) and a track record of successful case management, you will play a key part in safeguarding and strengthening the brand presence.
Responsibilities:
- Audit the online reputation of all group companies.
- Develop and implement strategies to enhance and maintain a positive reputation.
- Monitor and identify potential risks to the brand's online presence.
- Proactively monitor for copyright violations and unauthorized use of content.
- Manage takedown procedures for violations.
- Track brand mentions, reviews, and feedback using ORM tools.
- Analyze data to identify trends and areas for improvement.
- Address negative reviews and comments to improve brand perception.
- Engage with audiences to maintain a positive reputation.
- Develop content to strengthen branding and online presence.
- Work with internal teams to ensure alignment with the brand's voice.
- Prepare and execute plans for managing reputation crises.
- Lead quick and effective responses during critical situations.
Qualifications:
- Minimum of 3 years of experience in online reputation management with successful cases.
- Experience in copyright protection and brand defense.
- Strong understanding of digital rights management.
- Proven track record of handling multiple company profiles simultaneously.
- Strong understanding of ORM tools and techniques.
- Excellent communication and interpersonal skills.
- Familiarity with social media platforms, review sites, and other online channels.
- Ability to create compelling content and engage with audiences.
- Crisis management and problem-solving skills.
- Analytical mindset with the ability to interpret data and provide actionable insights.
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