
Merchant Retention Specialist
Há 4 dias
We are seeking a skilled Merchant Retention Specialist to analyze data and develop strategies to improve merchant retention. This role involves collaborating with sales and customer service teams to address merchant needs and providing support on retention strategies.
The ideal candidate will have experience in merchant retention or customer success, as well as proficiency in CRM systems and data analysis. Strong client and merchant relationship management skills are also essential for this role.
- Key Responsibilities:
- Analyze merchant retention data and performance metrics
- Develop and implement strategies to improve merchant retention
- Collaborate with sales and customer service teams
- Conduct research on retention best practices and market trends
Requirements:
- Education:
- Bachelor's degree in Business Administration, Marketing, or related field
Benefits:
- Meaningful Work:
- Opportunity to make a positive impact on people's lives and communities
About the Company:
- Mission Statement:
- We value diversity, wellbeing, and innovation
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