
Senior Account Strategist
2 semanas atrás
Maintain and expand our presence in the Brazilian financial market by ensuring exceptional service to our key customer. The ideal candidate will have strong account management experience, excellent communication skills, and a proven ability to build lasting client relationships.
Key Responsibilities- Client Relationship Management
Serve as the main point of contact for the existing customer in Brazil, conduct regular calls to facilitate effective communication, and monitor client satisfaction to ensure loyalty.
- New Business Development
Build on the foundation established by the sales team to engage with identified prospects in Brazil's banking and finance sector, develop a strategic sales approach to introduce our offerings, and nurture relationships with potential clients and manage them through the sales pipeline.
- Market Insight and Reporting
Stay up to date on market trends, competitor activities, and regulatory developments in Brazil, provide regular reports to the global sales team on client activities and new business opportunities, and share insights from the Brazilian market to influence broader company strategy.
Work Arrangement- Initial Setup: Part-time (16–24 hours per week, 2–3 days).
- Potential Transition: The role may evolve into full-time based on workload, client engagement, and success in new business acquisition.
- Proven experience in account management within the financial technology sector.
- Previous experience working in the Brazilian market is highly desirable.
- Strong technical communication skills to liaise effectively between clients and internal teams.
- Fluency in Portuguese and English; understanding of Brazilian business culture.
- Ability to travel within Brazil for on-site client support.
- Proactive, solution-oriented mindset with a focus on client satisfaction and growth.
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