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We are seeking a motivated CRM Business Development Specialist to join Apple Inc. in a key role that will drive the performance of our products across sales channels in Brazil and Chile. The successful candidate is proactive and passionate about the digital world and is able to thrive in a fast-paced, complex environment.
Key Responsibilities:
- Manage key accounts with a CRM strategy to negotiate, plan, and execute business development projects. Partner closely with account executives to identify CRM opportunities and implement a strategy to support account plans and forecasts.
- In partnership with the marketing team, manage the marketing budget and plan advertising campaigns and approval of creatives.
- Create business briefs for the marketing team to translate requirements into creative partner campaigns.
- Develop and implement business development programs taking advantage of partner's CRM tools and capabilities.
- Build insights and optimize partner campaigns to improve results, focusing on customer experience data and campaign results.
Requirements:
- 7+ years of relevant experience driving business development projects and sales growth, preferably with CRM or growth marketing responsibility.
- Proven experience in digital commerce, retail media, or loyalty programs preferred.
- Experience managing external partners, driving negotiation and implementation of programs and business projects from concept to execution, to reporting and optimization.
- Strong problem-solving skills to identify critical issues and opportunities, evaluate options, and provide clear recommendations for sales growth.
- Strong analytical ability to transform key performance indicators (KPIs) into actionable insights.
- Demonstrated knowledge of business development and customer data (audience profile, segmentation, reach, impression, open rate, click-through rates, conversion).
- Fluency in English and Spanish is required.
- Proficiency in large-scale data analysis; expert Excel and Tableau skills required.
Preferred Qualifications:
- Excellent interpersonal skills
- Detail-oriented with the ability to manage multiple tasks concurrently
- Bachelor's Degree or equivalent work experience
