Revenue Operations Specialist

Há 4 dias

Brasil TRM Labs Tempo inteiro
Revenue Operations Order Management Specialist

We are seeking a highly skilled Revenue Operations Order Management Specialist to join our team at TRM Labs. As a key member of our Revenue Operations team, you will be responsible for overseeing the end-to-end process of sales order management, revenue recognition, and fulfillment.

Key Responsibilities:

  • Manage the end-to-end sales order process, ensuring accuracy and timely fulfillment.
  • Collaborate with Sales, Finance, and Customer Success teams to resolve order issues and optimize workflows.
  • Maintain CRM and CPQ systems, analyze order data, and provide actionable insights.
  • Drive process improvements to enhance efficiency and scalability throughout the customer journey.
  • Perform analyses of GTM performance and surface insights & opportunities for improvement.
  • Create and maintain dashboards on win/loss analysis, deal flow & performance, providing insights to sales leadership.

Requirements:

  • 3+ years of experience in order management, revenue operations, or related roles, ideally in a fast-paced startup environment.
  • Proficiency in CRM (e.g., Salesforce), CPQ systems, and contract management tools, with the ability to manage and optimize order processing workflows.
  • Proficiency in data analysis tools (e.g., Excel, SQL), experience with business intelligence tools is a plus (e.g., Tableau, Looker).
  • Excellent communication and collaboration skills, especially in a remote-first setting, with a strong attention to detail and problem-solving abilities.
  • Analytical mindset with the ability to analyze data, generate insights, and drive process improvements.
  • Detail-oriented, organized, and able to manage multiple projects simultaneously.

About the Team:

  • The RevOps team is truly remote, practicing async communication and collaboration through various methods such as slack channels and documentation (Notion, etc.).
  • As a globally distributed team, members may observe different timezones, but most of the team will overlap between the hours of 11am - 5pm EST for meetings and collaboration.

What We Offer:

  • A chance to work with a mission-driven team comprised of industry leaders.
  • A remote-first work environment with flexible schedules and a focus on work-life balance.
  • Opportunities for professional growth and development in a fast-paced and ambitious environment.

How to Apply:

If you are a motivated and detail-oriented individual with a passion for revenue operations and order management, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your experience and qualifications for the role.

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