Customer Service Representative
3 semanas atrás
**About Accor Hotels**
We are a global leader in the hotel industry, committed to delivering exceptional experiences to our guests.
**Job Summary**
We are seeking a skilled Customer Service Representative to join our team. As a key member of our restaurant staff, you will be responsible for providing outstanding service to our guests, ensuring their stay with us is memorable and enjoyable.
**Key Responsibilities**
- Provide personalized welcome and service to guests, ensuring their needs are met promptly and efficiently.
- Offer advice and recommendations to guests, fostering customer loyalty and retention.
- Prepare and maintain the point of sale and preparation areas, ensuring they are clean and tidy at all times.
- Welcomes guests and provides waiter service, ensuring a seamless dining experience.
**Required Skills and Qualifications**
- Excellent communication and interpersonal skills, with a strong command of written and spoken English.
- Strong problem-solving abilities and a dynamic personality.
- Guest-oriented, service-minded, and attentive to quality, with a thorough and organized approach.
**Benefits**
- A competitive estimated salary of $45,000 - $60,000 per year, based on location and experience.
- A comprehensive benefits package, including discounts at Accor Hotels worldwide.
- Opportunities for career growth and development, with a focus on diversity and inclusion.
**Why Work for Accor?**
We value our employees as individuals and offer a supportive work environment that encourages growth and development. Our commitment to diversity and inclusion ensures that everyone feels valued and respected.
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