Guest Experience Manager

1 dia atrás


Rio de Janeiro, Rio de Janeiro, Brasil beBeeExperience Tempo inteiro R$45.000 - R$55.000
Job Opportunity:

We are seeking a dynamic and experienced individual to lead our guest recreation and enjoyment activities.

This role involves organizing and executing events that cater to the bold, social, and forever curious guests.

  • Execute strategic plans to drive commercial energy and manage tour availability
  • Improve sales processes and commercial opportunities for experience-based offerings
  • Communicate with and lead the team to achieve daily and weekly goals
Key Responsibilities:
  • Promote coworking spaces, retail, tours, surf, spa, and wellness offerings
  • Train, engage, listen, connect, upsell, host, guide, and inform guests
  • Ensure guest satisfaction at 100%
Requirements:
  • Ability to strategize, align, coordinate, schedule, design, communicate, and measure digital channel performance
  • Guest-facing management skills, including training, engaging, listening, connecting, upselling, hosting, guiding, and informing
Benefits:
  • Opportunity to work with a dynamic team and contribute to the growth of the organization
  • Chance to develop and improve sales processes and commercial opportunities
What We Offer:
  • A supportive and collaborative work environment
  • Ongoing training and development opportunities


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