Senior Director of Regional Business Solutions

2 semanas atrás

São Paulo, São Paulo, Brasil beBeeLeadership Tempo inteiro US$180.000 - US$250.000
Regional Technology and Operations Leader

We seek a seasoned professional to drive business growth through technology and operations excellence.

About the Role:
  • Act as a strategic advisor to local business leaders, reducing friction, improving operational efficiency, and accelerating time to market.
  • Lead the technology and architecture vision for regional partnerships, aligning infrastructure with commercial strategy.
  • Manage key relationships with vendors, ensuring their strategic alignment and evolution in support of growth, innovation, and service excellence.
  • Work closely with teams to manage day-to-day Operational & Technology KPIs, ensuring standards are met and generating business insights.
  • Define and oversee the governance and documentation of implementation standards and processes across markets.
  • Represent technology and operations in deal discussions, client meetings, and key partnership presentations.
  • Drive the capability roadmap for delivering value to clients, including exploring AI for claims, automated onboarding, and partner integrations.
  • Guide countries on adopting agile and lean delivery models, enabling scale and speed across multiple markets and platforms.
  • Promote a culture of innovation, simplicity, and customer focus, ensuring tech and ops capabilities support superior user and partner experiences.
  • Build strategic partnerships with external vendors to enhance regional infrastructure and partner connectivity.
Requirements:
  • 10+ years in tech or ops leadership roles, preferably in mass distribution/affinity insurance.
  • Proven track record leading complex tech/ops engagements in matrixed, multicultural organizations.
  • Experience managing vendor strategies, relationships, and technology architecture in alignment with business growth goals.
  • Familiarity with insurance systems, including claims, policy admin, onboarding, and integration with external partners via APIs and digital tools.
  • Strong understanding of agile, lean, and innovation frameworks.
  • Effective in governance, documentation, and implementation discipline, with ability to scale solutions across multiple countries.
  • Comfortable engaging in both strategic discussions and hands-on problem solving.
  • Exceptional communication, influencing, and client-facing skills.
  • Fluent in English, Portuguese, and Spanish.
Success Metrics:
  • A trusted regional advisor who enables markets to grow through smarter use of tech and operations.
  • Seamless implementation and evolution of partner capabilities (vendors, APIs, AI, integrations).
  • Technology and operations seen as a business enabler, not a blocker.
  • Partnership deals and digital experiences launched faster and more consistently across countries.
  • A strong culture of customer focus, innovation, and commercial alignment in how we deliver.

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