Process and Technology Enabler

Há 3 dias

São Paulo, São Paulo, Brasil beBeeEnablement Tempo inteiro US$100.000 - US$150.000
Global Process and Enablement Manager

This is a strategic role requiring someone who excels at connecting the dots across people, process, and technology. The ideal candidate will be passionate about creating scalable, standardized, and automated solutions that enhance both internal efficiency and customer satisfaction.

Job Description:

As a Global Process and Enablement Manager, you will lead and evolve global initiatives across Custom Fulfillment Services (CFS). You will define, document, and standardize end-to-end CFS processes across all regions to ensure operational consistency and scalability.

  • Complete initial global process documentation with structured quarterly reviews and updates.
  • Identify manual or repetitive tasks and collaborate with stakeholders to implement automation or AI-driven solutions.
  • Build and maintain strong working relationships with regional site teams across geographies.
  • Compile and manage a global CFS Best Practice Playbook, sharing practical process insights and regional expertise.
  • Act as a Subject Matter Expert (SME) and evangelist for CFS, presenting CFS process improvements or strategic learnings with internal and external stakeholders.
Required Skills and Qualifications:
  • Bachelor's degree in Business, Operations, Supply Chain, or related field.
  • 5+ years of experience in project management, global operations, process improvement, or business program management.
  • Strong background in process documentation, workflow design, and cross-functional collaboration.
  • Demonstrated experience with automation tools, reporting platforms (e.g., Power BI, Power Apps), and dashboarding.
  • Excellent communication, relationship-building, and presentation skills.
Benefits:

As a Global Process and Enablement Manager, you will have the opportunity to work on high-impact projects that drive business growth and improve customer satisfaction. You will also have the chance to build strong relationships with regional site teams and contribute to the development of a global CFS Best Practice Playbook.

Others:

The ideal candidate will be comfortable working across global time zones and diverse stakeholder groups. They will be able to communicate effectively and build strong relationships with colleagues and customers.

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