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Dispute Resolution Specialist

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Manaus, Amazonas, Brasil beBeeDispute Tempo inteiro R$75.000 - R$139.000
Dispute Resolution Specialist

We are seeking a detail-oriented and organized individual to manage dispute resolutions at scale while maintaining high levels of accuracy.

This role is responsible for ensuring timely, compliant actions that help clients improve their credit outcomes and maintain operational efficiency across a flexible schedule.

  • Prepare and mail dispute letters with 100% accuracy and timely turnaround
  • Import credit bureau reports into Credit Repair Cloud (CRC) and initiate dispute workflows efficiently
  • Manage secure client portal access, upload required documents, and maintain organized records
  • Maintain dispute templates, track case statuses, and ensure SOP and regulatory compliance
  • Perform quality checks to reduce errors and rework; document and improve processes

Requirements:

  • Hands-on experience with Credit Repair Cloud (CRC) for importing reports, managing disputes, and portal uploads
  • Strong attention to detail and data accuracy in high-volume, repetitive processes
  • Proven ability to follow SOPs, prioritize tasks, and meet deadlines
  • High integrity and adherence to data privacy standards when handling sensitive PII
  • Comfortable with remote work, reliable internet, and efficient home-office setup

Nice to Have Skills:

  • Knowledge of credit repair workflows and U.S. credit bureau reports
  • Understanding of FCRA/FDCPA and general compliance best practices
  • Experience with mail merges, batch printing, and mailing/e-fax services
  • Intermediate Google Sheets/Excel skills for tracking and reporting

Benefits:

  • Opportunity to work with a dynamic team
  • Growth opportunities in the industry
  • Flexible schedule to accommodate your needs

What We Offer:

  • A stable and secure work environment
  • Ongoing training and development opportunities
  • A competitive compensation package