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IT Infrastructure Specialist

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Curitiba, Paraná, Brasil beBeeSupport Tempo inteiro US$98.765 - US$123.456
Job Description

We're seeking a skilled IT professional to join our team as an IT Technical Support Analyst III.

This role is critical in monitoring and assessing potential issues across key IT applications, systems, and devices. You'll use a variety of tools to monitor alerts, perform first and second-level troubleshooting, correlate manual alerts, and resolve issues as needed.

This is a hands-on technical role that involves working closely with architecture, infrastructure, application, and operational support teams to maintain and improve our systems. Responsibilities include everything from certificate renewals and patching to software deployments and network configuration changes.

Please note: This is a 24/7 support environment. The position will cover one of several shifts, including one weekend day.

Shift: 3rd Shift – 11 PM to 7 AM (BRT)