Optimize Learning Experiences

Há 4 dias


São Paulo, São Paulo, Brasil beBeeLearning Tempo inteiro R$134.400 - R$163.800
Senior Learning Analyst

We are seeking a highly motivated and experienced Senior Learning Analyst to join our team in Sao Paulo, Brazil.

Key Responsibilities:
  • Design and deliver training programs that meet the needs of our customer experience team.
  • Collect and analyze data to identify training needs and develop targeted learning solutions.
  • Collaborate with subject matter experts to design and deliver high-quality training content.
  • Manage our Learning Management System (LMS) to ensure efficient content creation and administration.
  • Maintain and enhance our onboarding training program for new hires in CX.
  • Measure and report key performance indicators for Learning and Development.
Requirements:
  • Bachelor's degree or equivalent.
  • 2-5 years of experience in knowledge management, learning management systems (LMS), and learning trails.
  • Passionate about learning and development with strong program management skills.
  • Data-driven thinking to analyze correlation of different metrics.
  • Experience working with various stakeholders to collect insights and deliver efficient learning solutions.
About Us:

We are a dynamic team that believes in the power of technology to transform lives. We are committed to making a positive impact in our community.



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