Medical Imaging Systems Specialist

Há 5 dias

Blumenau, Santa Catarina, Brasil beBeeTechnical Tempo inteiro R$80.000 - R$100.000

Job Title: Technical Support Specialist

About the Role:

We are seeking a skilled professional to ensure optimal functionality of RIS and PACS systems, directly contributing to effective management of medical images and patient information.

  1. Provide advanced technical assistance and troubleshooting for RIS and PACS systems, serving as an escalation point for efficient problem resolution and customer satisfaction.
  2. Manage escalations to the development team for unresolved issues, with clear documentation and communication for timely resolutions and system improvements.
  3. Identify, analyze, and resolve complex issues to minimize disruptions and enhance system performance, implementing problem management frameworks for long-term solutions.
  4. Coordinate with stakeholders to communicate outages, workarounds, and resolutions, fostering transparency and trust.
Your Key Responsibilities:
  • Bachelor's degree in Information Technology, Computer Science, Healthcare Informatics, or a related field.
  • Solid experience supporting RIS/PACS systems and possess specialized knowledge in HL7 and DICOM integration, Oracle Database administration certification.
  • Excellent analytical and problem-solving skills, strong understanding of network configurations, Oracle database management, healthcare data protocols, virtualization technologies, AWS, and Radiology workflows.
  • Effective communication skills and a collaborative approach, aptitude for adapting to evolving technologies and driving system improvements.
  • Relevant certifications such as VMware Certified Professional - Data Center Virtualization and AWS Cloud Practitioner preferred.
  • Advanced English proficiency.
Why You'll Thrive Here:

We believe that teamwork leads to better outcomes. Field roles are typically performed outside main facilities, at customers' or suppliers' locations.

We're committed to ensuring everyone has access to quality healthcare.

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