Customer Service Representative
Há 14 horas
We are seeking a skilled Customer Service Representative to support our dealers, service centers, and key accounts in the Brazil region.
The ideal candidate will have excellent communication skills, attention to detail, and the ability to work in a dynamic environment.
Key Responsibilities:- Place parts and accessories in our system and ensure proper follow-up to meet customer needs.
- Attend to administrative requests such as quotes, invoicing, and parts identification.
- Follow up on orders and escalate when necessary.
- Perform other duties as assigned by superiors.
- English language proficiency is desirable.
- Knowledge of office software packages is essential.
- Bachelor's degree in Administration or Product & Customer Service is required.
- 3-5 years of experience in a similar role.
- Administrative station equipped with a computer and access to inventory management software for data entry, updates, and inventory reports.
- Dynamic environment requiring attention to detail, organization, and the ability to handle varying operational demands.
- Mid-Senior level position.
- Full-time employment.
- Other job function.
- Machinery Manufacturing industry.
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