Technical Quality Manager

Há 23 horas


São Paulo, São Paulo, Brasil Sap Se Tempo inteiro
Job Title: Associate Technical Quality Manager

SAP is seeking a highly skilled Associate Technical Quality Manager to join our team. As a trusted advisor, you will be responsible for defining and orchestrating the portfolio of services to SAP Premium Engagement Customers.

Key Responsibilities:
  • Establish a trusted relationship with the customer to drive action plans.
  • Define the Premium Engagement portfolio & service plan with the customer.
  • Identify innovation opportunities leveraging SAP's technology innovation portfolio.
  • Review services delivered by SAP as part of the engagement and discussions with main stakeholders from the customer or partner organizations and other SAP lines of business.
  • Support the adoption of the SAP recommendation from the services delivered, by the customer and/or partner.
  • Periodically prepare and present reporting.
  • Anticipation and identification of risks and top issues.
  • Escalation Management for critical situations.
  • Engagement Extension and Renewals.
Requirements:
  • Bachelor's degree required in business, engineering, computer science, or management information systems.
  • Ability to handle ambiguous situations.
  • Strong people leadership and people management skills.
  • Problem-solving skills and strong work ethic are required.
  • Excellent verbal, written, and presentation communication skills.
  • Fluent in English; Spanish is a plus.
  • Work experience is a plus.
  • Open to travel.

SAP is an equal opportunity employer and welcomes applications from diverse candidates. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

We are committed to creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. Join us in shaping the future of business and technology.



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